Reviews
James Casey
My third Kia. Great chance to upgrade to a Sportster. The team was truly fantastic and attentive. Very happy all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great team at Kia of Dartmouth
Sales team worked very well together and made the lease of a brand new loaded 2018 Kia Sorento work for us. Friendly, helpful, not pushy, understanding sales team. Highly recommend visiting Kia of Dartmouth when you are in the market for a newer vehicle. They have all different makes on their lot also. Thanks guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying experience
I recently bought a Cadenza at Kia of Dartmouth all involved were professional and courteous. Thanks for a great experience! The Cadenza is gorgeous as well! Sincerely Sue McCarthy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great car buying experience
Recently purchased a 2016 Kia Cadenza from Kia of Dartmouth. The hassle free experience with Dave D. and Graham made this an easy transaction. The car is perfect as well! Thanks, Sue M
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
I was very happy with the service I received. The personnel were very knowledgeable and helpful. I am happy with the vehicle as well as the warranty that comes with it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy with my car and three service I received
There was no pressure. Just good service. Very informative and helpful . Once I decided the car that I wanted, I was given different options to see which would be best for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love my new car thanks kia of Dartmouth
Just bought me new 2017 optima at kia of Dartmouth. If you looking for a new car go see David De Oliveira He listens and bought me on new car for the budget I wanted. I highly recommend
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Don't Waste Your Time
WORST DEALERSHIP I HAVE EVER DEALTH WITH. I would give zero stars if this review would let me. Lets start at that. I never write reviews however when you are $300 dollars off on a purchase and walk away you typically expect a call back the next day. As expected I did receive a call back and set up another appointment for the next day expecting to go in, split the middle and walk away with a new car. Well... 2 hours later on a Saturday afternoon that was not the case. The dealership would not honor the price that was given to me 2 days prior, or the interest rate, or pretty much ANYTHING that was discussed 48 hours ago. Wednesday we were told their best offer was $13,300 out the door including the docking. Saturday I walk in and say OK lets do $13,150 and I'll buy the car right now. Quite frankly I was probably going to do the $13,300 before losing the car over $150. Little did I know we would have to talk probably to 5 different sales reps that day. Each manager saying they couldn't do what we were told 2 days prior and this was a bad deal for them and they needed to sell the car for $14,000 plus a $286 docking fee. Wednesday they said I could finance for 3.1% Saturday they were at 5%. OH, and even though they said they weren't going to.. I see on Credit Karma they ran a hard inquiry on my credit which brought my score down 5 points even though I said we weren't going to finance through them if 5% was their approximate rate. Eventually after 2 hours a final manager came over to us and said something to the effect of "Clearly were not going to make a deal here so why don't you guys just get out... ". I basically got kicked out of a dealership that I was willing to spend $13,300 at. If I knew that 2 days later their price would go up $1,000 and their rates would go up 2% I probably would have bought the car for the $13,300 but I'm actually glad I didn't and they didn't get a penny of my money. Worst customer service I have ever experienced in my life. I actually feel like I walked out of that place with a lower IQ on Saturday from listening to those sales reps who had no idea what they were talking about. Glad I am spending my money elsewhere. I would not suggest Kia of Dartmouth to anybody.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Horrible, Waste of Time, and Insulting
WORST DEALERSHIP I HAVE EVER DEALTH WITH. I would give zero stars if this review would let me. Lets start at that. I never write reviews however when you are $300 dollars off on a purchase and walk away you typically expect a call back the next day. As expected I did receive a call back and set up another appointment for the next day expecting to go in, split the middle and walk away with a new car. Well... 2 hours later on a Saturday afternoon that was not the case. The dealership would not honor the price that was given to me 2 days prior, or the interest rate, or pretty much ANYTHING that was discussed 48 hours ago. Wednesday we were told their best offer was $13,300 out the door including the docking. Saturday I walk in and say OK lets do $13,150 and I'll buy the car right now. Quite frankly I was probably going to do the $13,300 before losing the car over $150. Little did I know we would have to talk probably to 5 different sales reps that day. Each manager saying they couldn't do what we were told 2 days prior and this was a bad deal for them and they needed to sell the car for $14,000 plus a $286 docking fee. Wednesday they said I could finance for 3.1% Saturday they were at 5%. OH, and even though they said they weren't going to.. I see on Credit Karma they ran a hard inquiry on my credit which brought my score down 5 points even though I said we weren't going to finance through them if 5% was their approximate rate. Eventually after 2 hours a final manager came over to us and said something to the effect of "Clearly were not going to make a deal here so why don't you guys just get out... ". I basically got kicked out of a dealership that I was willing to spend $13,300 at. If I knew that 2 days later their price would go up $1,000 and their rates would go up 2% I probably would have bought the car for the $13,300 but I'm actually glad I didn't and they didn't get a penny of my money. Worst customer service I have ever experienced in my life. I actually feel like I walked out of that place with a lower IQ on Saturday from listening to those sales reps who had no idea what they were talking about. Glad I am spending my money elsewhere. I would not suggest Kia of Dartmouth to anybody.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Service from the whole crew. Thanks Dave D!
Fantastic service from the entire crew from salesman to finance managers. Thank you very much Dave D.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase