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Kia of Dartmouth

(586 reviews)
Visit Kia of Dartmouth
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–7:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–7:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed

Reviews

(586 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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James Casey

My third Kia. Great chance to upgrade to a Sportster. The team was truly fantastic and attentive. Very happy all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great team at Kia of Dartmouth

Sales team worked very well together and made the lease of a brand new loaded 2018 Kia Sorento work for us. Friendly, helpful, not pushy, understanding sales team. Highly recommend visiting Kia of Dartmouth when you are in the market for a newer vehicle. They have all different makes on their lot also. Thanks guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience

I recently bought a Cadenza at Kia of Dartmouth all involved were professional and courteous. Thanks for a great experience! The Cadenza is gorgeous as well! Sincerely Sue McCarthy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Great car buying experience

Recently purchased a 2016 Kia Cadenza from Kia of Dartmouth. The hassle free experience with Dave D. and Graham made this an easy transaction. The car is perfect as well! Thanks, Sue M

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

I was very happy with the service I received. The personnel were very knowledgeable and helpful. I am happy with the vehicle as well as the warranty that comes with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Happy with my car and three service I received

There was no pressure. Just good service. Very informative and helpful . Once I decided the car that I wanted, I was given different options to see which would be best for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I love my new car thanks kia of Dartmouth

Just bought me new 2017 optima at kia of Dartmouth. If you looking for a new car go see David De Oliveira He listens and bought me on new car for the budget I wanted. I highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Don't Waste Your Time

WORST DEALERSHIP I HAVE EVER DEALTH WITH. I would give zero stars if this review would let me. Lets start at that. I never write reviews however when you are $300 dollars off on a purchase and walk away you typically expect a call back the next day. As expected I did receive a call back and set up another appointment for the next day expecting to go in, split the middle and walk away with a new car. Well... 2 hours later on a Saturday afternoon that was not the case. The dealership would not honor the price that was given to me 2 days prior, or the interest rate, or pretty much ANYTHING that was discussed 48 hours ago. Wednesday we were told their best offer was $13,300 out the door including the docking. Saturday I walk in and say OK lets do $13,150 and I'll buy the car right now. Quite frankly I was probably going to do the $13,300 before losing the car over $150. Little did I know we would have to talk probably to 5 different sales reps that day. Each manager saying they couldn't do what we were told 2 days prior and this was a bad deal for them and they needed to sell the car for $14,000 plus a $286 docking fee. Wednesday they said I could finance for 3.1% Saturday they were at 5%. OH, and even though they said they weren't going to.. I see on Credit Karma they ran a hard inquiry on my credit which brought my score down 5 points even though I said we weren't going to finance through them if 5% was their approximate rate. Eventually after 2 hours a final manager came over to us and said something to the effect of "Clearly were not going to make a deal here so why don't you guys just get out... ". I basically got kicked out of a dealership that I was willing to spend $13,300 at. If I knew that 2 days later their price would go up $1,000 and their rates would go up 2% I probably would have bought the car for the $13,300 but I'm actually glad I didn't and they didn't get a penny of my money. Worst customer service I have ever experienced in my life. I actually feel like I walked out of that place with a lower IQ on Saturday from listening to those sales reps who had no idea what they were talking about. Glad I am spending my money elsewhere. I would not suggest Kia of Dartmouth to anybody.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible, Waste of Time, and Insulting

WORST DEALERSHIP I HAVE EVER DEALTH WITH. I would give zero stars if this review would let me. Lets start at that. I never write reviews however when you are $300 dollars off on a purchase and walk away you typically expect a call back the next day. As expected I did receive a call back and set up another appointment for the next day expecting to go in, split the middle and walk away with a new car. Well... 2 hours later on a Saturday afternoon that was not the case. The dealership would not honor the price that was given to me 2 days prior, or the interest rate, or pretty much ANYTHING that was discussed 48 hours ago. Wednesday we were told their best offer was $13,300 out the door including the docking. Saturday I walk in and say OK lets do $13,150 and I'll buy the car right now. Quite frankly I was probably going to do the $13,300 before losing the car over $150. Little did I know we would have to talk probably to 5 different sales reps that day. Each manager saying they couldn't do what we were told 2 days prior and this was a bad deal for them and they needed to sell the car for $14,000 plus a $286 docking fee. Wednesday they said I could finance for 3.1% Saturday they were at 5%. OH, and even though they said they weren't going to.. I see on Credit Karma they ran a hard inquiry on my credit which brought my score down 5 points even though I said we weren't going to finance through them if 5% was their approximate rate. Eventually after 2 hours a final manager came over to us and said something to the effect of "Clearly were not going to make a deal here so why don't you guys just get out... ". I basically got kicked out of a dealership that I was willing to spend $13,300 at. If I knew that 2 days later their price would go up $1,000 and their rates would go up 2% I probably would have bought the car for the $13,300 but I'm actually glad I didn't and they didn't get a penny of my money. Worst customer service I have ever experienced in my life. I actually feel like I walked out of that place with a lower IQ on Saturday from listening to those sales reps who had no idea what they were talking about. Glad I am spending my money elsewhere. I would not suggest Kia of Dartmouth to anybody.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

Great Service from the whole crew. Thanks Dave D!

Fantastic service from the entire crew from salesman to finance managers. Thank you very much Dave D.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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