Reviews
Priced to Sale
Very happy with my experience here, I was prepared for the final price to jump significantly however I was thrilled when that wasn’t the case. The price you see posted is a true price. Thank you Jose Torres for outstanding customer service, you made this a great experience, I’m very happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Used car purchase
Noel Brooks did an excellent job of getting us the car we wanted at the price we could afford. He took ownership of the 'make ready' job & delivered a sparkling Caddy CTS to us. Everyone was super nice - all the employees that we met were friendly and efficient. I'll go back the next time we're shopping for a car. BTW, we live 35 miles away, but it was worth the drive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Place
I love my Audi. Jose got me approved with bumper to bumper warranty and low monthly payments. Thank you sir for helping me get my very first car on my own.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly and helpful people
The sales person that helped us was very kind and professional. I will totally recommend this place. My son is looking to purchase a vehicle, the sales person that helped him, Jose Torres was great. -Mayra D.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Dealership
I purchased a vehicle from this dealership and was blown away by the entire team. My sales rep Leo Roy was great. Coming from a sales position myself he did a great job building a relationship with me. Unfortunately Roy had a family emergency and had to leave but I was handed off to another great sales rep. The transition was smooth. I didn't have to search or call and be placed on hold. Roy transferred me directly to Seth Murray. Seth made sure I was completely satisfied with the vehicle. We went on another test drive and anything I had questions about he was their with a answer. I purchased the vehicle and will always be thankful for a smooth car buying experience. My next vehicle will definitely come from Excellence Auto Direct.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding service
Highly satisfied with this place all around. Great prices and professional staff. I definitely recommend this dealership for a new or used vehicle. I recommend Seth as the salesman. Very friendly and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
AWESOME PLACE TO BUY A CAR!!!
THIS IS A GREAT PLACE TO BUY A CAR! NO PRESSURE AND EVERYONE IS VERY FRIENDLY!! THE PLACE IS VERY CLEAN AND THEY HAVE FREE COFFEE AND WATER. MR. CHRISB WAS VERY HELPFUL
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly and professional
I had an awesome experience at this dealership. Although I didnt buy a car today, I will definitely be going back. The salesperson Seth was very helpful and knowledgeable with every question I had. Very professional and not pushy at all. I highly recommend this place if you're in the market for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Highly recommend this place, honest, caring and wi
Highly recommend this place, honest, caring and will work very hard to get you into something that fits your budget. Can not recommend Leo DiChiara and Raul Garcia highly enough, if you are in need of a dependable, affordable vehicle please see Excellence Auto Direct, they have the best prices in town and can not be beat.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easiest buying process
The process when I bought my car was absolutely a breeze. the salesmen were very helpful in answering all questions I had. It was a great experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car