Excellence Auto Direct

AVOID B. Limon AND EITHER ASK FOR A DIFFERENT SALESMAN OR GO TO A DIFFERENT LOT ALL TOGETHER. THEY WERE FAST TO RUN MY CREDIT, AND I WAS APPROVED, BUT I COULD NOT BE TOLD WHAT THE INTEREST WAS. I HAD ALREADY DONE A CARFAX ON THE CAR THAT I WAS LOOKING UP. SO I DIDNT HAVE ANY QUESTIONS ABOUT THE CAR. EVERYTIME I ASKED A QUESTION ABOUT INTEREST RATE, I WAS IGNORED. SO I AM OUT 40.00 BUCKS ON A CARFAX AND A DING ON MY CREDIT. THANKS FOR NOTHING

I worked with Gabby. I was one of her first clients and she worked real hard to earn my business. She had the upmost professionalism at all times. She made sure all my questions got answered and made me feel good about the car i bought. I would reccomend her and her dealership to anyone looking for a car.

Abby was great of help was glad I was able to work with him I went to pick up my new used vehicle that was not finished being worked on saw it in rough shape got it returned in a excellent way

I contacted this dealer by phone to purchase a vehicle I was interested in (a specific car that they had). I was told they would get back to me in within the hour, it has now been a week and I never heard bck form them and the car is still listed for sale. They also NEVER told me aboutteh hidden $ 2 Thousand dollar fee that they include that is not in the listed price of car.

I showed interest in one the cars available. When I contacted them they were prompt to respond. I found out about a hidden 2k fee that wasn't negotiable. I was willing to overlook that because its kind of ny dream car. I even went as far as emailing them all of the pictures and info they requested and get preapproved for well over the amoint of the car. After 4 days of trying to work everything out, I was completely ghosted. The car is still available and I would totally still buy it right this second. just not from this dealer

They hit me with the same $1k-$2k prep fee as was described by others. They tried to slip it in at the last minute, and said it was mandatory.

I bought a used Jaguar from them. Car was clean and beautiful. Extended warranty coverage was reasonably priced. I do believe that when you pay xx,000 dollars for a car, though, it should have a full tank of gas when you pick it up.

They tried to slip a $2000. Reconditioning fee in on to of the advertising price. Claiming all dealerships do this. On a Toyota Avalon. Cracked windshield.

I bought 2015 Mercedes GLA for my Fiancé from Excellence Auto Direct. This dealership is the best one I have ever dealt with. Especially Mr. Abby was such a supportive and honest staff. He followed up with me even after I left the dealership. Would highly recommend Mr. Abby from Exllence Auto Direct.

PLEASE READ. Honestly think most of these reviews are fake (just look at them, either 1 or 5 stars. Look at the one stars) also the yelp reviews are very different. I never review places but I needed to do this as a WARNING to others. If you’re thinking about buying a car from here ask them what the walk out the door price is. They hid two thousand dollars of hidden fees after I already got a quote that “included dealership fees”. I flew there to pick this car up. Manager was in the next room over and didn’t even bother to come talk to me. Ended up getting a flight back home. I’ve never been so disappointed in a business. I was willing to work with them and knew about tax and title fees and they screwed me over. Lesson learned, just wanted to warn others.