Excellence Auto Direct

PLEASE READ. Honestly think most of these reviews are fake (just look at them, either 1 or 5 stars. Look at the one stars) also the yelp reviews are very different. I never review places but I needed to do this as a WARNING to others. If you’re thinking about buying a car from here ask them what the walk out the door price is. They hid two thousand dollars of hidden fees after I already got a quote that “included dealership fees”. I flew there to pick this car up. Manager was in the next room over and didn’t even bother to come talk to me. Ended up getting a flight back home. I’ve never been so disappointed in a business. I was willing to work with them and knew about tax and title fees and they screwed me over. Lesson learned, just wanted to warn others.

By far one of the best if not the best used car dealership experience I’ve had. Mike was fast and professional. Car had a maintenance issue that was overlooked and they didn’t hesitate to find out and and fix the problem. I highly recommend EXCELLENCE for anyone in the market for a used car.

I highly recommend this place and will definitely be returning. Seth answered all questions and was very attentive to all our needs. Great customer service.

This place will definitely get my business again. Overall a great experience. I purchased my dream car here. The prices are unbeatable and customer service was excellent. Ask for Seth he never lets us down.

Roy Rupert was great and attentive on all I needed!!! Will be coming back!! They made the process of purchasing a vehicle easy and enjoyable.

Roy was very helpful and made us feel very comfortable with our purchase. We were confident that we weren’t getting into something we couldn’t handle. Overall, I would definitely recommend this dealership and Roy 100%

Staff was very pleasant spoke spanish and was very helpful. Would recommend this dealer awesome service. Great friendly and fast services well explained on all documents.

I highly recommend this establishment. Very friendly and professional staff. Everything was perfect. Seth the salesman was knowledgeable and patient with me as a first time buyer. Thanks again!

All around great experience. Recommend this place and will be returning. Clean and professional environment. Great prices and awesome staff. Seth was a great help.

Lies and deception, got the run around, called back and forth, was lied to, my time was wasted, if your in as bind save your time and money, and leave