Reviews
Robert is always friendly and ready to help.
Robert is always friendly and ready to help. He was attentive, friendly and delivered excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Maria, for your wonderful feedback! We are thrilled to hear that Robert provided you with friendly and attentive service. Our team strives to create a positive experience for all of our customers, and it's rewarding to know that we met your expectations. We look forward to serving you again!
Crest has excellent customer service and outstanding
Crest has excellent customer service and outstanding maintenance department. I have been a client over decade now have had only positive experience with any department of this dealership. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Darya, for your wonderful review! We are thrilled to hear that you have had such a positive experience with our customer service and maintenance department over the past decade. Your recommendation means a lot to us, and we are committed to maintaining the high standards that have earned your trust. We look forward to continuing to serve you!
Bryan Bannister was great to deal with.
Bryan Bannister was great to deal with. The loaner car department was great as well, think his name was Justin.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Bryan and our loaner car department. Our team strives to provide exceptional service, and it’s great to know that their efforts made a difference for you. We appreciate your support!
It took awhile to figure out what was wrong with my
It took awhile to figure out what was wrong with my vehicle, and consequently I was without any transportation for an entire day. We did arrange for an Uber driver to take me to a meeting and then back to the dealership for a loaner. The loaner was much appreciated for the remainder of the service time. My service advisor was good about keeping me informed on the progress of the repairs.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We appreciate your patience as we worked to identify the issue with your vehicle. It's great to hear that our team was able to provide you with a loaner and keep you informed throughout the process. Your feedback is valuable to us, and we strive to improve our services continually. We look forward to serving you again in the future.
My QX60 went in for its first service.
My QX60 went in for its first service. All was calm, quick and correct. I enjoyed my visit with the Crest Service team. Thank You!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! We are thrilled to hear that your first service visit for your QX60 was calm, quick, and met your expectations. Our team strives to provide exceptional service, and it’s wonderful to know that you enjoyed your time with us. We look forward to seeing you again!
I now have 2 Infinity QX60s and I’m proud of both.
I now have 2 Infinity QX60s and I’m proud of both. I’ve never owned a better vehicle so now I drive a Black Car service with my new one. I have used other service centers and have had mixed reviews for them all. Every time I’ve taken my car to Crest, I’ve been glad I did. They may not be the cheapest service option around but the extra cost is well worth the peace of mind I get knowing the work is being done correctly and in the off chance of any mistakes, they warranty their work. Crest Infinity is now the only place I will take my Infinities for service. I highly recommend Crest Infinity for all maintenance and repairs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We are thrilled to hear that you are enjoying your two INFINITI QX60s and that your experience with us has been consistently positive. Our team is dedicated to providing quality service and ensuring that our customers feel confident in the work we do. We appreciate your acknowledgment of the value we offer, and we're glad that you recognize the importance of peace of mind when it comes to vehicle maintenance. Thank you for recommending us for all maintenance and repairs. We look forward to continuing to serve you and your vehicles in the future!
Andy and Asad were great to work with, things were
Andy and Asad were great to work with, things were smooth and finished when promised
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Nolan, thank you for your wonderful feedback! We are thrilled to hear that you had a great experience working with Andy and Asad. Our team is committed to providing smooth and timely service, and it's rewarding to know that we met your expectations. We look forward to working with you again!
passionate about his job and because of him we are
passionate about his job and because of him we are definitely coming back again for more
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We're so glad to hear that his passion for the job made such a positive impact on your experience. We can't wait to welcome you back again for more great service!
Great experience.
Great experience. Al is a pleasure to work with - personable, friendly, professional. Kayla was also a huge help in the finance department. Smooth process, good people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with us! We are thrilled to hear that Al and Kayla made such a great impression on you. Our team is dedicated to providing a friendly and professional environment, and it’s wonderful to know that you found the process smooth and enjoyable. We appreciate your kind words and look forward to serving you again in the future.
Great Service!
Great Service! Professional staff, very courteous! Tony was great! I was greeted well and felt great throughout the entire service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience. Tony and the rest of our team appreciate your kind words. We're glad you felt welcomed and well cared for throughout your visit — that's exactly what we strive for!
Thank you for your wonderful feedback, Brenda. We are thrilled to hear that you had a positive experience with our professional staff and that Tony made such a great impression. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We look forward to serving you again!