Russ Darrow Direct

John was fast and friendly. I was and am always very happy with the service that they do at this dealership. Cassidy and his team do a great job.

Tony did an excellent job with my body parts. Totally happy with my experience and the pricing. I was happy they could fit me in

Mark Huth was great to deal with. There was no pressure. I had initially thought we were not going to work out a deal but Mark followed up with me and we worked out a good deal for my trade in. I am very satisfied with my experience at Russ Darrow because of how great Mark was to work with and I would recommend him to anyone I know who is looking for a car.

Mark was amazing to work with- very knowledgeable and respectful and no-pressure. He was able to bring a vehicle from another Russ Darrow for us and was so helpful throughout the process, making sure we understood everything. I would highly recommend him to anyone looking for a vehicle.

Just drove to Appleton service center, scheduled a service, got my vehicle in 40 mins. While driving back home, the car was very smooth. All Minor issues were taken care.

I brought it in the Russ Darrow in Appleton after purchasing it from the Wauwatosa location and noticed on my way home that the steering wheel was not centered so I went to the Appleton Russ Darrow dealership and they took great care of me and fast. Service did a wonderful job Thanks!!

I've worked in the contact center business for 24+ years. In my centers, it's vital the front line agents provide customer care beyond expectations, even when faced with 'difficult' customers. How we treat and react to customer concerns and the results we deliver makes the difference in our bottom line. I'm very particular on this aspect, always aware of those helping me when I'm the customer. The service, communication, and overall end result was smooth and as painless I could expect. I'm very impressed and highly recommend Russ Darrow. My current vehicle was not purchased from Russ Darrow nor of a make Russ Darrow sells, but I will make them my first stop when I buy my next car and my daughter's car.

Karen, Guy, and Mark did a nice job in helping us purchase our vehicle. Very comfortable and no pressure sale. Mark was very knowledgeable of our vehicle. Thanks Mark.

Bill was willing to work with our bank on finaning as well as trade in on our existing vehicle. Gafa made the purchasing process fast and easy and answered all of our questions in a professional and courteous manner. We will definitely recommend Russ Darrow Direct to our friends and family!

Gafa was great, very knowledgeable and courteous. I will ask for him at my next purchase. Cal, Dan and Heather were very helpful also. Excellent buying experience, I made a mistake by purchasing the Platinum Service Plan. After thinking about the plan, I do not keep the vehicle long enough or drive enough miles.