Reviews
Quick and efficient
I had my car in for an oil change and tire rotation. I added a couple extra recommended services and was still out within an hour.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil change
Sheila was very helpful and informative during the oil change appointment. She explained everything clearly and I felt like I could trust what she was saying when she was explaining some extra services that may be useful to get done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Superb Service!
I had an accident and you came recommend by my State Farm agent and I couldn't be happier. They were able you get me quick and my car looks amazing!! I really loved that they sent me a text daily, with a picture, to let me know the progress. There was no guessing on when my car would be done. Wish more places did that. I also dealt with Crystalyn Pawlisz and she was so great. Nice to feel comfortable with taking my car in. Thank you again to all of the collision crew!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome Place!
Everybody was very nice and friendly! I've had very good experiences all of the times I've been there. I would recommend it to anybody!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The workers are always so nice whenever I bring my car in
I’ve had overall great luck with service at Russ Darrow! The workers are awesome and so nice. Always helpful when I need help. Definitely recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly and helpful
The sale team and the service team are very helpful and friendly. They make your experience stress free, which I appreciate. We will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer
The staff at RD are very friendly and always helpful. I now live in Milwaukee but I’ll still continue to drive to Appleton for car maintenance - Thank you very much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service.
Great service. In and out at a reasonable time. Checked over vehicle for addition items. Price was very reasonable and I even got a car wash. Would definitely go back for future repairs 👍👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly staff
The staff was very welcoming and friendly. I was able to get in for an oil change right away. I would recommend going here for a service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very please with workmanship and friendliness.
I could not be more pleased with my experience. Everyone was very friendly and anxious to be helpful. The workmanship on the repair was perfect. I would not hesitate to recommend Russ Darrow to anyone I know.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car