Russ Darrow Direct

Gafa was very helpful! He worked very hard to get me the best deal possible, was very friendly and responded very quickly to any email or questions I had!

Always great service with very knowledgeable techs,,service writers are always on top of things and always keep you informed of what's going on.

It was a very relaxing experience. Everyone was very friendly. Very happy with the choices in cars. Very efficient in doing the paper work. Thank you.

Friendly non pushy salesman.Told him what we wanted.He made it work so it worked for us as well as dealership.We will without a doubt be back.

The experience I have had the last two times buying a vehicle through Russ Darrow, and the help from Mark Huth has been great both times!

This was my first purchase of a vehicle. I don't have much of a credit history, so John recommended me to Evergreen CU and I got a loan. This car is so much fun to drive :)

High pressure sales tactics for extended warranty and extended service contract. They damaged my car during an oil change and then lied about “cameras” that will show they did not.

Salesperson John was very helpful Did not like the hard sell tactics of the Sales Manager Guy for aftermarket warranties. I would recommend Russ Darrow to others but would warn against the aftermarket warranty hard sales pitch...some people may not realize it’s an option to NOT have that included in overall monthly payment

From start to finish, the repair process was easy, painless, and quick. I was kept informed on my vehicle’s progress and the staff were a delight to work with. My vehicle was repaired with the highest standards, and I would not hesitate to refer friends and family here!

We purchased our NISSAN Quest from Russ Darrow in February of 2017. From the first time we set foot on their lot until present, we have received excellent customer service . When we faced an unexpected repair on our van, Russ Darrow's collision center was our first call. They provided us with a prompt estimate and worked dilligently with our Insurance provider. We were given a rental free of charge to use. They communicated with us often, updated us on the status of our repairs, and always were friendly and professional. I have two children and a Russ Darrow rep helped swap out car seats for us. Our vehicle was returned to us like new and they even cleaned the exterior and interior of our vehicle. Very pleased. Do reccomend!