Reviews
Josh met me as I pulled in and was very friendly.
Josh met me as I pulled in and was very friendly. I came in to get a couple of recalls dealt with and I am quite pleased that everything was fixed in a timely fashion. I am also very happy that I can now use the Kia Connect app once again which was dealt with in this visit. Yeah!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alan, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Sam and Mike were amazing !
Sam and Mike were amazing ! Extraordinary quality customer care and repair services ! I am thoroughly impressed with how they handled my car . Top tier care service . Thanks guys for all your help !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Eric, we love reading reviews like this! Sam and Mike do a fantastic job and we are lucky to have thm on the team. We do hope we can be of assistance in the future. Take care!
Satisfactory service is in view here.
Satisfactory service is in view here. Samantha has exhibited exemplary service for my vehicle from the day I purchased it. There is no other customer servant I would prefer
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello James McGill, thank you; we appreciate your feedback and kind words about Samantha. We appreciate the opportunity to serve you!
Samatha was very nice.
Samatha was very nice. Kept me informed about my car. Waiting area was very nice. Have no complaints. Everything was very clean especially loved that
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We appreciate the opportunity to serve you. Please let us know if you need anything at all! We hope you have a great day!
Josh Spruill listens to what the customer has to say and
Josh Spruill listens to what the customer has to say and fixes the issues with my car. Very professional and get you out that door in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mark, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Kia of Concord! Thank you, and have a fantastic day!
I really like coming here.
I really like coming here. My husband and I purchased my car from Hendrick and we continue to come for maintenance. Everyone is always so nice and helpful and extremely knowledgeable. I love that they will take the time to explain everything that needs to be done or that is happening with my car because I know nothing about cars. Samantha ALWAYS gives the absolute best service. I told my husband that even though everyone is great, I really like working with Samantha and I will look for her every time I bring my car in.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ward, we really appreciate your feedback! We're glad to hear we delivered such a great experience and thrilled to have you as part of our Hendrick KIA of Concord family.
When I arrived for a routine service, I was greeted like
When I arrived for a routine service, I was greeted like there was nothing routine about it. There is a gentleman named Bryan Reece waiting to greet me. It was more a meeting of friends than a person who sees you as a number. Trust me, my next appointment will either be at Hendrick or with God. I'm pulling for Hendrick.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Scheduling regular service on my vehicle was quick and
Scheduling regular service on my vehicle was quick and easy. An appointment was available when I needed it. The service rep Bryan R was affable and efficient. Made me feel like a person, not just a number. The service on my vehicle was done quickly while I enjoyed a free cup of coffee and internet connection.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
NB, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hendrick Kia of Concord
Our experience with the sales staff at Hendrick Kia was
Our experience with the sales staff at Hendrick Kia was first-rate from beginning to end, from the lady at the check-in desk to the sales agent to the sales manager to the finance manager. Our sales agent was Zavier (Zay) Parris, a very personable and knowledgeable young man. Zay knew the features of our desired vehicle inside and out, and explained the vehicle operation clearly and concisely. He was courteous and focused on giving us a pleasant experience throughout the shopping/purchasing process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave Zay such a kind review, Doug! We appreciate hearing about your experience and are so pleased to hear that we earned your trust during your time with us. Congratulations on your new vehicle and thank you again for choosing Hendrick KIA of Concord!
This dealership is awesome!
This dealership is awesome! I enjoy going there! Thanks again for your great service!!!Joyce Cato
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!