Reviews
Had a great experience.
Had a great experience. Ethan provided timely updates and went over all recommendations. He let me know what the recommendations were and the quotes and told me why they were suggested.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ethan, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick KIA of Concord.
I have been waiting for 5 days to get the repairs they
I have been waiting for 5 days to get the repairs they said they would fix done to my car, i am currently still waiting and u have been calling and they said someone should call me back but she never does so its a stretch for me because I am just trying to get the stuff done.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Versa we always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact our Service Manager, Mike at 704-456-3221. Thank you for your time and we look forward to hearing from you soon.
The staff at Hendrix Kia was awesome !
The staff at Hendrix Kia was awesome !! I would recommend. Michael or Elijah to anyone !! They went above and beyond to ensure we was satisfy !!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William Pauley, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
High accolades to Hendrick Kia Service Manager Isaac
High accolades to Hendrick Kia Service Manager Isaac Mitchell, my Service Advisor Ethan Briggs, and also Brandon Owens. They all served me with the Customer Friendly Spirit of Excellence. And they do this every time we met there!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carolyn Shannon, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Pleasant and timely ,my questions were answered.
Pleasant and timely ,my questions were answered. I have to return to complete the service that I received on this visit. The inspection video was informative.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Altenna White, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick KIA of Concord.
Was a Great experience Elijah went Beyond and Above
Was a Great experience Elijah went Beyond and Above Reproach he made sure we understood and was good with the process and we?re totally Happy with are new car and looking forward to future adventures Richard Howard II
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, thank you so much for sharing your sales experience with Elijah! We are so pleased they went above and beyond for you, deserving your 5 Star Review! Congratulations on your new vehicle and thank you for choosing Hendrick KIA of Concord!
Quality service.
Quality service...Customer Service was very friendly and professional. I was very pleased with the service. I would recommend this dealership for purchase and service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
It was very nice got there early left early great service
It was very nice got there early left early great service a very nice and clean building crew was very nice and helpful and easy to talk to
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michelle, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick KIA of Concord! Thank you, and have a fantastic day!
Alondra Acosta and her Manager Mike were fantastic to
Alondra Acosta and her Manager Mike were fantastic to work with. No one like needing a car repair, thankfully they made the process as smooth as possible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
wayne Salyer, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
Brandon was friendly and professional.
Brandon was friendly and professional. Brandon explained in detail the maintenance check-up for my car. I also appreciated the service video. The customer sitting area and the restrooms were very clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bari, we're happy you found our staff to be so supportive during your experience here at Hendrick KIA of Concord. Thank you so much again for your feedback! We hope you have a great day!