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Hendrick Kia of Concord

(549 reviews)
Visit Hendrick Kia of Concord
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 586-0876 (888) 586-0876
Used (888) 584-0318 (888) 584-0318
Service (888) 758-3083 (888) 758-3083

Reviews

(549 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Kia of Concord from DealerRater.

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I had a great experience at this dealership.

I had a great experience at this dealership. The service was quick and efficient without feeling rushed. Everyone I spoke with was pleasant, professional, and made me feel comfortable throughout the process. They also took the time to be detailed, explaining everything clearly and making sure I understood all of my options. I really appreciated the balance of speed and thoroughness it made the whole experience smooth and stress-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jade Wrighton, we are so happy to read such a great review about Hendrick KIA of Concord! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

The oil change service was quick, efficient, and

The oil change service was quick, efficient, and professional. The staff was friendly and explained everything clearly. I appreciate the convenience and will definitely return for future maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Blue, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick KIA of Concord. We do hope we can be of assistance in the future. Take care!

James, Chris & Andrew made my car buying experience a

James, Chris & Andrew made my car buying experience a delight! All 3 were so kind, knowledgeable, and understanding. I never felt pressured or hassled. They went above and beyond to get me in the car I was dreaming of, but didn?t think would actually happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

MalYow, thanks for your praise and kind comments about James, Chris, Andrew and our team. And CONGRATULATIONS on your new vehicle! Thank you again for the great review!

Great job as always.

Great job as always. They never stopped til they fixed the problem. Service was outstanding. They are fantastic to with. Excellent job, keep up the great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Moe, we are so happy to read such a great review about Hendrick KIA of Concord! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Took my car in for oil change, tire rotation and

Took my car in for oil change, tire rotation and inspection. Ethan took care of my car. Ethan is very knowledgeable, great customer service and delivered my car back to me on time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

DeElla, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Chris and Chris were absolutely GREAT!

Chris and Chris were absolutely GREAT!! They made this process easy and enjoyable! If you?re in the market for a new vehicle I?d recommend coming to Hendrick KIA.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brandon, we're glad you had such a wonderful experience with us! Kudos to Chris and Chris for their stellar service! Congratulations on your new vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Sales rep and the entire sales team including finance

Sales rep and the entire sales team including finance worked together to get me the new car I wanted for what I wanted to pay.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle and welcome to our Hendrick KIA of Concord family!

I recently purchased a car and had the pleasure of

I recently purchased a car and had the pleasure of working with Jacob and I couldn?t be happier with the experience. From the moment I walked in, he was friendly, knowledgeable, and incredibly helpful. He took the time to understand what I was looking for and made the entire process smooth and stress-free. Jacob was patient with all my questions, transparent about pricing, and genuinely seemed to care about helping me find the right car?not just making a sale. I never felt pressured at any point, which I really appreciated. Thanks to Jacob, I drove away in a vehicle I absolutely love and feel confident about. If you?re in the market for a car, I highly recommend asking for Jacob. You?ll be in great hands!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jordyn Jenkins, thank you so much for sharing your sales experience with Jacob! We are so pleased he went above and beyond for you, deserving your 5 Star Review! Congratulations on your new vehicle and thank you for choosing Hendrick CDJR of Concord!

They were kind a professional, even texting me to inform

They were kind a professional, even texting me to inform that they were running late with my service so I did not need to ask. Will use again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

B.D.Jo, we are so pleased you enjoyed your visit at Hendrick KIA of Concord! We do hope we can be of assistance in the future. Take care!

Absolute amazing service from start to finish!

Absolute amazing service from start to finish! Not aggressive, not pushy. The transaction was seamless and I wish I would have started with THIS dealership prior to visiting another KIA dealer. My salesman Anthony was courteous, relatable, and great at his job. No one was pushy with recommendations and they made sure everything worked within my budget. In & out same day in a 2025 KIA K4 which is what I was wanting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

HMooney, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!