Hendrick Kia of Concord

My only complaint is that in the waiting area, the television keeps recycling the same program about Hendricks and the same show over and over. When I pointed out that to someone, the said only the service dept. has the remote. when I mentioned in in service, they said they do not have the remote. I recommend that the Hendricks collision ad only come on perhaps once an hour. and that if the tv needs to be on, that you put it on a news channel, or something that will change. Most of us were in the waiting room area for at least an hour or more. It was annoying to hear the same thing, loud and overall.

Very pleasant and efficient. Highly recommended. I don?t know why there is a word limit. I have said all I want to say. I?m done.

It was a very good experience. My car was taken care of and Samantha was so friendly and helpful. The repair was going to take the whole day and Samantha even offer an uber to take me home and pick me up when the repair was finished

Elijah was incredible?helpful, personable, and genuinely invested in our experience. A few years ago, I purchased a car at a different dealership and didn?t enjoy the process, mainly because it didn?t feel like they had my best interest in mind. But at Hendrick, the experience was completely different. Elijah and his team made the process of trading in our Telluride for a Carnival smooth and enjoyable. The whole time, it felt like Elijah truly had our best interest at heart, which made all the difference.

Jacob Edgerton and Andrew Daley both went above and beyond for us. We couldn?t have asked for better service! We love our Kia Sorento!

James Lawrence and the team were excellent. It was a smooth experience from email, text, phone, and in person communication. James didn't nickel and dime me.

Excellent service from driving in to driving out. Joshua S. & Ethan did a wonderful job with communicating with process. This is the first time I?ve ever had one of my cars serviced at the dealership. Definitely will continue with using the dealership services! Thanks Joshua S & Ethan, you guys are awesome ?

By far the best group of people I know, splendid superb service, great environment, my service agent ?Sam? is just the best, really took care of me and my car.

Always a pleasant experience. I enjoy the courtesy of the employees. Very clean facilities. Car was serviced to expectation & within the time estimated. I will continue to do business there.

Jessica, my sales rep, sold me as a competent buyer by reviewing the car facts. When I went to buy previously, this option wasn't available. Led me to believe she was trustworthy, and I felt confident with her advice.