Reviews
By far the best group of people I know, splendid superb
By far the best group of people I know, splendid superb service, great environment, my service agent ?Sam? is just the best, really took care of me and my car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Always a pleasant experience.
Always a pleasant experience. I enjoy the courtesy of the employees. Very clean facilities. Car was serviced to expectation & within the time estimated. I will continue to do business there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jodie McGaha, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Jessica, my sales rep, sold me as a competent buyer by
Jessica, my sales rep, sold me as a competent buyer by reviewing the car facts. When I went to buy previously, this option wasn't available. Led me to believe she was trustworthy, and I felt confident with her advice.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tonya Arnold, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Jacob was truly amazing, it was my first time buying a
Jacob was truly amazing, it was my first time buying a car ever and he made the process not only easy but enjoyable. The entire dealership was a 10/10 but I can confidently say that Jacob made my experience so much better than I anticipated. Thank you guys so much for everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jacob is an awesome part of our team here at Hendrick KIA of Concord and we are thrilled to hear about your excellent experience with him, Korri! Welcome to our Hendrick KIA of Concord family!
Excellent service and the employees guided me a first
Excellent service and the employees guided me a first time car owner perfectly. The best part was the video where in the show what is going on in your car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to share your recent visit details with us, Shreyesh. Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Samantha Mandalke was exceptionally proficient, polite &
Samantha Mandalke was exceptionally proficient, polite & knowledgeable as our service contact. She explained a complicated multitude of repairs in a clear manner and made paperwork clear and easy to understand. The service overall was quick ? had a serious issue but Hendrick Kia was able to get us in right away. Price, service, and attitude all Earned an A+
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the kind words and feedback, LM Moore! Samantha is an exceptional member of our team. We appreciate you taking the time to review our dealership.
Alondra did a great job in keeping me updated throughout
Alondra did a great job in keeping me updated throughout the process. My only concern was around that I had reached out to Kia several weeks ago related to the engine.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Elijah was absolutely amazing!
Elijah was absolutely amazing! He took time to attend to our concerns, needs, and even our wants. His superior salesmanship showed in every step of the way. We had a great overall experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Rita and welcome to our Hendrick KIA of Concord family!
Alondra Acosta was very professional and communicated
Alondra Acosta was very professional and communicated well about my car! She built a great relationship within me to come back for anything related about my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alliyah, thank you for allowing us the opportunity to serve you and your vehicle. Thank you for the compliments and we look forward to seeing you again!
I was welcomed by Brandon and he had the needed services
I was welcomed by Brandon and he had the needed services done, as well as gave the recommendation of what needed to be done and when. No pressure at all.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dsol, we're glad you had such a wonderful experience with us! Thanks for taking the time to leave a review and please don't hesitate to reach out if you need anything!