Reviews
Ethan was really helpful from Beginning to end.
Ethan was really helpful from Beginning to end. Needed new tires which were expensive but he got me onto Sunbit and I was create an account and get going. Awesome service. Thank you Ethan
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alex, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
I had a Maintenace done on my car that went very well.
I had a Maintenace done on my car that went very well. Eithen my service tech was very professional & helpful. I always enjoy my visits to Kia, very comfortable & clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, we really appreciate your feedback! We are glad to know that we provided such a wonderful experience. If there is anything else we can do for you, we will be happy to help!
Took two and a half hours to change oil and replace one
Took two and a half hours to change oil and replace one headlight bulb. When I bought the cars in April, that process took more than eight hours.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
NA, we always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact our General Manager, Patrice at 704-456-3200. Thank you for your time and we look forward to hearing from you soon.
I've had a great experience with this car dealership!
I've had a great experience with this car dealership! Their oil change service is always quick, efficient, and done with great attention to quality. The staff, especially Nolan, is friendly and professional, and they offer a wide range of other services to keep your vehicle in top shape. Highly recommend for reliable car care!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Great trading and purchasing experience from start to
Great trading and purchasing experience from start to finish. The sales associate answered all my questions and ensured I received a good offer. I walked away feeling happy and valued.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
TriniUS we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Kia of Concord! Thank you, and have a fantastic day!
From start to finish my experience was the best service I
From start to finish my experience was the best service I had in quite some time. The staff is welcoming and knowledgeable, all go the extra mile if needed. My repairs were explained and my technician sent a video informing me of what I should keep an eye on or have checked on my next service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nanette, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick KIA of Concord.
This dealership was extremely helpful.
This dealership was extremely helpful. I?m sooo glad I purchased my first financed car here. Everyone from Chris Heartley who helped me find exactly what I wanted with no pressure. To Drew who went out of his way to get me financing so I could purchase what I wanted. To Lauren who went out of her way to explain the process to me. No one tried to pressure me or give me any vehicle that I didn?t like. I really appreciated that. They even took my trade in so I was able to get my new 2024 car with less than 9,000 miles on it with no out of pocket expense. If this dealership continues with this level of service I will definitely be buying from them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to leave Chris, Drew and Lauren such a kind review, Danielle! We appreciate hearing about your experience and are so pleased to hear that we earned your trust during your time with us. Congratulations on your new vehicle and thank you again for choosing Hendrick KIA of Concord!
Pleased with service.
Pleased with service. They seem to really work to please customers. No extra unneeded services which they tried to ?sell?. Pleased with Brian and his services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
CCC, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Great experience beginning to end.
Great experience beginning to end. To the point and great customer service. Don't try pushy sales tactics and sell on things not needed. Have a great staff and support staff! Jacob was great to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Manny, we're glad you had such a wonderful experience with us! Kudos to Jacob for his stellar service! Congratulations on your new vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon!
10/10 will recommend .
10/10 will recommend . Everything was smooth and easy, I was in and out of there on time. I will bring my truck back every time . Thank you. !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Nashea Garnett, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!