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Hendrick Kia of Concord

(481 reviews)
Visit Hendrick Kia of Concord
Sales hours: 12:00pm to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 586-0876 (888) 586-0876
Used (888) 584-0318 (888) 584-0318
Service (888) 758-3083 (888) 758-3083

Reviews

(481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Kia of Concord from DealerRater.

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Just had my 2013 Optima serviced at Hendrick KIA.

Just had my 2013 Optima serviced at Hendrick KIA. Once again, I was completely pleased with their professionalism and attention to detail. I especially appreciate Alondra Acosta for her help in guiding me through the process and explaining all my options so clearly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Brian Galligher, we're glad you had such a wonderful experience with us! We appreciate the opportunity to serve you and your vehicle!

John B was great from start to finish.

John B was great from start to finish. Always a pleasure to do business with a firm handshake, check. From the initial sit down to the final paperwork myself as well as my wife were overall satisfied. Shout out to JC for crunching numbers and making things happen as well! Keep up the great work Hendrick Concord!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your recent visit details with us. Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service experience!

Great service experience! My service advisor Josh Cresanta provided clear communication and was great to work with! I would return for service or to purchase my next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We appreciate the opportunity to serve you and hope you have a great day!

Service is very good here at Hendricks.

Service is very good here at Hendricks. The staff is very friendly and helpful, and concerned if there are any issues you are having. If they find any issues, they come and advise you what the issue is and what the cost will be. The service is completed in a timely manner which is very good. Their facilities are very nice and are cleaned often. Another nice thing is you get a free car wash with your service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Chele, we are glad you had such a wonderful experience with us! We sincerely thank you for the positive review and hope to see you again soon!

Jacob edgerton was amazing 10/10.

Jacob edgerton was amazing 10/10. Help me and my wife with options and deals. Would highly recommend him. Will be coming back for next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Chris, thanks for your praise and kind comments about Jacob and our team here at Hendrick KIA of Concord. Your kind words and recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Elijah was great!

Elijah was great! He was professional and polite. He made our experience smooth and easy. I would absolutely definitely recommend any one looking for a vehicle to visit this dealership and ask for Elijah

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Eric Glenn, we're glad you had such a wonderful experience with us! Kudos to Elijah for his stellar service! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Quick and easy with minimal waiting time.

Quick and easy with minimal waiting time. Price wasn?t bad either. I had a scheduled appointment and was seen on time. Waiting area was clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Iris, we really appreciate your feedback! We are glad to know that we provided such a wonderful experience. If there is anything else we can do for you, we will be happy to help!

My Advisor was Alondra Acosta.

My Advisor was Alondra Acosta. She did an awesome job going over my bill and explaining my concerns . She is truly an employee you can be proud of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Valerie, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

My sales rep was Elijah, we came to him as we recently

My sales rep was Elijah, we came to him as we recently had another child and realized our current car wasn?t cutting it. Elijah understood our needs and even with troubled credit he was able to get us out the door in a certified Telluride. Will continue to come back to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to leave Elijah such a kind review, David! We appreciate hearing about your experience and are so pleased to hear that we earned your trust during your time with us. Congratulations on your new KIA Telluride and thank you again for choosing Hendrick KIA of Concord!

All good, and Josh was especially helpful!

All good, and Josh was especially helpful! Car was ready much sooner than promised with all work done exactly as described. Review of the work performed was very detailed, including the video of the inspection/diagnostic review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Dan, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Kia of Concord! Thank you, and have a fantastic day!