Tim Short Ford of LaFollette

Anthony and the rest of the staff were absolutely accommodating during the entire transaction. Traveling over 200 miles away, they provided a seamless transition of my trade-in and purchase of my vehicle. Their level of hospitality went above and beyond what was expected. Great experience.

We know better than to take a car dealers word, but the sales manager Charlie led us to believe repairs for our vehicle shipped across country, which arrived damaged, would be covered. Damage was not disclosed during purchase, in any pics or videos we received. Shipping Bill of Lading sent to us afterward clearly show the undisclosed damage at the time of transport. They covered an initial repair estimate + a bit over for our troubles, falsely led us to believe they'd keep their word regarding the final bill possibly finding additional damage. Despite having had conversations/emails regarding that very possibility, when it happened, we were told they never agreed to repair the vehicle. Yes, we were in the wrong for trusting someone who seemed so honest. Expensive lesson, please learn from our stupid mistake and go elsewhere.

Manager of the store did not shake hands with Purchaser(me) after i bought the vehicle nor did he sat down and talked with me.

Horrible communications. Promises not kept. Won't call you just text. Sold car with issues that should been fixed prior. Rip off warranties. Do not buy from them if your a female. Advantage takers. I have to drop 10k in a car I just financed for 32k and have never even drove further them the driveway do to issues with the car. Was delivered with a cracked window as well. Unfair and story twisting. Dont be fooled.

Vehicle running wise is good I had a problem with noise in the rear end its a simple problem and they absolutely refused to fix it and talked to me like i was stupid I would not recommend this place to anyone period

I have had a great experience with Short Redmond Ford from buying to maintaining thy have been great.

Great dealership, best experience ever! Roger and Kathy are wonderful to work with, and the whole process was so easy. Love the car!

Terrible experience. Did not get what I wanted/needed. False promises. Kinda pushy. Still finding problems with car that was "just right for me".. Not !

Buying was with ease everyone was willing to help overall was a great experience and would definitely work with them again.

Very professional and friendly dealership that does what they can to help their customers before and after the sale