Tim Short Ford of LaFollette

It was a very no hassle, dealership with good people who made you feel comfortable during the buying process.

Go see Tj Brown!! He's freaking awesome!! Tj wouldn't stop til he got us in a newer vehicle. We love our 2020 Malibu Tj!!! Thank you so much!!!

Nick took great care of me from start to finish. He made sure to answer my many questions with patience and a good attitude. He made sure I got the best price for my trade and the best price on my purchase. I would gladly shop here again for my next vehicle.

Had the best car buying experience of my life. The experience was great from start to finish. I would recommend Short Redman Ford to anyone and everyone.

Ronnie in the service department has my back with this new Ranger ; I appreciate him taking what I feel like is special care of myself and my wife ! He makes you feel special you can tell he really appreciated us bringing our new Ranger to him for the service needs .

I have a 2018 F-150 (XLT FX4 OffRoad Edition) with the 3.5 L eco-boost and tow package. My vehicle needed new Cam Phasers, chains, parts, and a timing adjustment; because it had a rattle on startup, and it had developed a loud knocking in the engine valves. I had bought my truck from another dealership two counties away, but they wouldn’t even return my calls when I tried to schedule service. I also tried contacting FORD corporate about the cam phasers, because FORD had issued a partial recall regarding this issue, but they were very unhelpful. I was so frustrated at that point, and worried about damaging my Truck that I had bought new and had taken very good care of. I felt like FORD had sold me Lemon Cam-Phasers, and no-one even cared. That was until my Dad told me about Short Redman Ford. I went to see them and that was where I first met Ronnie. He was the only person I had dealt with that I felt actually cared about me, and getting the job done right. I don’t know if there are others like Ronnie anywhere else in the FORD family, but he alone restored my faith in an American Company who cares for its customers. FORD could learn a lot from Ronnie. I pray GOD bless him, because FORD sure needs a whole lot more of what he’s got in his heart. I had to live with my problem for months; but now that the work is done my Truck is running better than ever. Every time I start it up, it’s like music to my ears. Thank You to Ronnie and the service department at Short Redman Ford! Great Job!!! GOD Bless!

Anthony and the rest of the staff were absolutely accommodating during the entire transaction. Traveling over 200 miles away, they provided a seamless transition of my trade-in and purchase of my vehicle. Their level of hospitality went above and beyond what was expected. Great experience.

We know better than to take a car dealers word, but the sales manager Charlie led us to believe repairs for our vehicle shipped across country, which arrived damaged, would be covered. Damage was not disclosed during purchase, in any pics or videos we received. Shipping Bill of Lading sent to us afterward clearly show the undisclosed damage at the time of transport. They covered an initial repair estimate + a bit over for our troubles, falsely led us to believe they'd keep their word regarding the final bill possibly finding additional damage. Despite having had conversations/emails regarding that very possibility, when it happened, we were told they never agreed to repair the vehicle. Yes, we were in the wrong for trusting someone who seemed so honest. Expensive lesson, please learn from our stupid mistake and go elsewhere.

Manager of the store did not shake hands with Purchaser(me) after i bought the vehicle nor did he sat down and talked with me.

Horrible communications. Promises not kept. Won't call you just text. Sold car with issues that should been fixed prior. Rip off warranties. Do not buy from them if your a female. Advantage takers. I have to drop 10k in a car I just financed for 32k and have never even drove further them the driveway do to issues with the car. Was delivered with a cracked window as well. Unfair and story twisting. Dont be fooled.