Tim Short Ford of LaFollette

I had a very pleasurable experience while at the dealership buying my vehicle, salesman was more than helpful, buying process very easy and they made sure I was taken care of well while at the dealership, however sadly 2 days after i had bought my vehicle the air conditioning went out completely, I called the dealership and spoke to the salesman that sold me the vehicle, he made a couple calls and said he would call me the following week to schedule an appointment for me, that was the last I?ve heard from him, no further communication, I called one other time to follow up and was told he was not there. I?m going to deal with it myself and incur the cost, I am not one to complain so I will not bother them any more, I?m sure they are busy but I did spend over $40k and think it would have been nice to at least figure out the issue.

James and Anthony helped me on the purchase of a new F-150, and they were incredible to work with. Their entire team was courteous, knowledgeable and helpful, and they gave me a great price. I won't buy a truck from anyone else!

Worked with me to ensure I had the best financing available and went the extra mile to make sure everything was a positive experience for me.

This place will not stand behind what they sell I got a car with less then 30,000 miles on it and it broke down on the way home and they told me the car is “as is” which I understand but I payed 35k and this place would help at all also they never told me about the extended warranty and they rushed me when I got there so I didn’t have time to look the car over before purchasing and my sales guy was having a baby at the same time and was rushing me his name is TJ so I agreed to the car and I didn’t even make it home before I had to tow it and I call the dealership back and they told me to get lost. If I were you I’d look somewhere else this isn’t a dealership it’s a scam

I purchased a 2015 gmc Sierra Denali from Short-Redmond Ford and the overall experience was very nice, the person assisting me through the buying process TJ Brown was more than helpful and made sure I was taken care of at every turn, I will definitely check in with them when I?m ready for another vehicle.

they sold to me a dodge charger r/t with a clean title , after i received the car and got it inspected by florida local dealership , my local dealership said this car is fraud and is a death car as the frame has a major damage and can not be sold to any one , i called short-redmond ford , which said that they know about that and they can pay me half of what i paid !

they sold me a 2021 dodge charger R/T with clean title 38400 miles , got car shipped to Florida, found a left rear frame damage , i called charlie at dealership , i paid 29200 $ , he said we can take it back for 17000 $ , i don't recommend anyone to deal with this dealership , they are selling gunk cars all auction frame or water damage

Anthony Iakes worked the complete deal over email and texts. I was a little concern buying sight unseen, but the vehicle was as advertised and the buying process was smooth and completed quickly. I will definitely recommend Short-Redmond Ford.

Kim took great care of us and we will be back in the future!

I had an excellent experience at Short-Redmond Ford in LaFollette TN. My Sales Person Anthony Oaks was super helpful and made the buying process very simple, I would defiantly recommend anyone looking for a new or used vehicle to shop there!