Reviews
I was in a pickle with a buy here pay here, James and
I was in a pickle with a buy here pay here, James and Kaleb moved a mountain to pay off my car and put me in a new one! Thank you James and Kaleb at short-Redman Ford for everything, I absolutely love my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding service
Fast, friendly, and high quality service on my F150.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Alan, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!
The best in the business
I purchased a vehicle from here 3 years ago, and it was an amazing experience then, and nothing has changed! The team here treated me and my wife like family and left no stone unturned. When we left, all of our questions were answered. We drove an hour and 15 min to get there, and it was worth it. Once again, they proved that they are a class act in car sales. Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Charles, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Amazing to work with loved the help and made you feel at
Amazing to work with loved the help and made you feel at home amazing people
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone that I have worked with at Short Redmond has
Everyone that I have worked with at Short Redmond has been great to deal with. I will continue to do business with them and highly recommend them to anyone looking for a vehicle or service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership.
Great dealership. No pressure at all. I started looking over a year ago. Finally found the car we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Second vehicle we've purchased from Short-Redmond.
Second vehicle we've purchased from Short-Redmond. Both purchases went very smoothly. We highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Claim to have SAE mechanics.
Claim to have SAE mechanics. They replaced moduel on my 2012 jeep overland and were very proud they "fixed" everything. Now 2 days later the check engine light is on. I dont think the service manager really understands how to talk to people either. I will never buy anything from here again. You should not either.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Transmission Repair
My 2020 Ford Explorer was having transmission issues. I called every Ford dealership within a 50 mile radius and they all said it would be late April to mid May before they could even tell me what was wrong with it. I don't know about you, but I couldn't be without a vehicle that long. Short-Redmond is about 1 hr from me, they said bring it on and they would try their best to get to it sooner. I dropped it off on 3/15/23 & picked it up with a rebuilt transmission on 3/28/23. 12 days was way better than 2 months. I will be taking all my service needs to them regardless how far they are.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Laura, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Good service affordable prices friendly and courteous
Good service affordable prices friendly and courteous staff. No trouble to get repair and routine service performed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair