Tim Short Ford of LaFollette

Still waiting on second key fob promised by salesperson that has left the dealership now

The best experience ever ! Everyone was so nice and welcoming! I will definitely be back I drove 2 hrs and couldn't of be happier with my experience !😊

Salesman Wesley was very professional and truthful. He told us what he could do and he delivered. Process was painless.

Great people to deal with, Hobert Whitehead got me in the truck I been looking for at a great deal and very easy and fast transaction on it would definitely recommend Short-Redmond Ford and Hobert whitehead to anyone looking to purchase a vehicle .. thanks again

I called to make an offer on a 2016 Tahoe. The sale person said she would ask her manager, after she came back to the phone she said her sales manager said I was ridiculous to make my offer, without even have ever come to phone and speak to me. If this is how they treat customers I wouldn’t recommend anyone ever go to this dealership. My offer was 25,000 cash on a 30,000 Tahoe. I don’t believe that to be unreasonable at all. I really hope no one will ever consider them for their future vehicle purchases!!

Two days after purchasing vehicle, noticed that windshield was cracked. Let sales person know that the windshield is cracked and I was told that we could not get it fixed because we drove it off the lot. Taking care of customers was always a high priority in my profession. I would have love to trade my truck in on another vehicle but to worried about being treated like this again!!!!

I have purchased three new vehicles from this Dealership, and have always been fully satisfied. I would recommend them to future customers;

Bought a $45k truck. It was very hard to see on sunny days but the back half of the truck had been painted and was a different color. Contacted them within a few days of buying and were not willing to help at all. Disappointing to say the least when you spend that much. Just wanted them to make the truck match all over. Just the two sides of the bed.

Kim leach was awesome. She was very patient in our decision making process. Went above and beyond!

It was fast and easy to purchase the car I wanted and wasn’t hassled everything went well