Reviews
Everyone is super nice.
Everyone is super nice. The service department is awesome. They care about the customer Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They went out of their way to make my purchase happen.
They went out of their way to make my purchase happen. There were a couple of situations that they had to work through in order for me to make my truck purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had buyers remorse on a vehicle.
I had buyers remorse on a vehicle. They made it right!! They are the best!!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gray Staff
I really hate car shopping. Due to an accident we needed to find a car. Anthony Oaks was was honest and upfront. It made buying a car an easy and pleasant experience.
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- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Harvey, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Fast friendly service.
Fast friendly service.good and professional employees. This is where I bought My truck and highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great people!!
Everyone was extremely helpful! Shout out to Hobert Whitehead and Brad Gulley for making car buying painless and even fun!! I will definitely refer you to friends and family!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Robyn, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Short-Redmond Ford of LaFollette, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!
Everyone was so kind and very helpful.
Everyone was so kind and very helpful. Kathy White our salesperson was so very friendly and professional made the buying experience online so easy. Video walk around by Jeremy Carmack was great also. Very nice staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have made my last 8 car/truck purchases from the same
I have made my last 8 car/truck purchases from the same dealer on Airport Motor Mile in Alcoa but this year no deal. I was really amazed that I found this vehicle online at such a great price and it was only about 1 hour from my home. Trucks are so overpriced in our area right now I knew if I was going to get a deal I would have to go some other area. When we arrived everyone was so friendly. Then I met Brandon Brooks whom I had spoken to on the phone about my trade. Brandon went far and beyond on helping us. He had that real honest person attitude and look not like a lot of car salemen and definitely not pushy. He made me feel like he was there for me and not the company. I would really recommend not just the dealership but look up Brandon Brooks first. Thanks Short-Redmond and thank you Brandon...
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
2020 Toyota Camry
Very friendly, helpful, fun environment. Played corn hole while waiting for my loan to be processed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cassandra, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please don't hesitate to reach out to us if there's anything more we can do! Take care!
2018 Cadillac XT5
Everything so far is very satisfactory, and I have no issues.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!