Reviews
Short-Redmond Ford
The purchase of my used Jeep from Short-Redmond Ford was the best experience I have ever had buying a vehicle. The moment I arrived until I left the dealership I was treated with outstanding customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Wanted to say a big thanks to Mike and Kaleb Lay for all
Wanted to say a big thanks to Mike and Kaleb Lay for all there help and support on make the deal!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Would deal with again. Easy to work with.
These folks were pleasant and easy to deal with. I would work with them again. They were very responsive and communicative and personal; they did a good job providing details and even personal video inspection of the vehicle before making the drive over (which is great because I'm not close by). If you're sure you've found the right vehicle, you can even place a deposit on the vehicle to keep other folks from snatching it before you get there. They were very patient with my slow decision-making process. It didn't take hours to fill our paperwork. I walked away--or drove away--with a great vehicle that I'm very pleased with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Evan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Great customer experience
Roger Adkins was great to work with. He really took his time to walk us through and get out the door quickly. Sales team was amazing too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
These folks were pleasant and easy to deal with.
These folks were pleasant and easy to deal with. I would work with them again. They were very responsive and communicative and personal; they did a good job providing details and even personal video inspection of the vehicle before making the drive over (which is great because I'm not close by). If you're sure you've found the right vehicle, you can even place a deposit on the vehicle to keep other folks from snatching it before you get there. They were very patient with my slow decision-making process. It didn't take hours to fill out paperwork. I walked away--or drove away--with a great vehicle that I'm very pleased with. Ask for Kevin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm extremely pleased with my Buick Envision.
I'm extremely pleased with my Buick Envision. It has all the features I wanted in a vehicle including a Bose stereo! Thank you so much!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience at Short-Redmond Ford.
I had a great experience at Short-Redmond Ford. The staff was very professional and super helpful. I would definitely recommend them to a friend or anyone else. Thanks again guys!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I looked at Ford vehicle and was contacted through
I looked at Ford vehicle and was contacted through instant chat.i was told someone would contact me ASAP well I waited and waited and no one called me back.when I looked for the vehicle it had been removed from the website
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Friendly no pressure salesman.
Friendly no pressure salesman. Anthony, was awesome.!! The entire dealership congratulated me on my purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After a week no bad taste
After having the new ford Ranger for over a week now I still am amazed when I think about how nice everybody was to myself and my wife and grandson . Kaleb was outstanding and the entire deal was outstanding; I have bought several new vehicles in my 64 years; but this has to be the best experience I have ever had while buying a new truck . As long as I am buying vehicles I?ll be buying from now on at Short Redmond Ford Lafollette ! Again thank you to everyone there for making this the most pleasant experience in my lifetime .
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jeffrey, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!