Reviews
Escape
Thanks for the quick service. So much more improved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great place to buy a vehicle
We were grateful for the amazing assistance we received when buying a car. From the first call we made and Joshua greeted us, to Tony's fantastic assistance and honesty, and then the courtesy of Veronica, our experience was very positive. If we need another vehicle in the future, we would work with them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ralph, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!
Wanda perry
Everyone was so helpful nice and friendly they help me get a good car
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Service Department
The service department does an amazing job, and they take care of their customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cynthia, at Short-Redmond Ford of LaFollette, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!
Short-Redmond Ford, LaFollette, TN
All around great experience with a no-pressure sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Short-Redmond Ford- Fast and amazing
It was a great and fast experience. I was able to get pre-qualified online and gave them some information over the phone... when I came in to test drive the vehicle, I was treated with the upmost respect and attention. I expected to sit and wait for hours and hours... not at all. Amazing experience. I did have an issue that needed to be repaired on the car and they even gave me gas money for driving it back up to the dealer to get it taken care of. Top notch dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Short-Redmon Ford, the best!
It was a great and fast experience. I was able to get pre-qualified online and gave them some information over the phone... when I came in to test drive the vehicle, I was treated with the upmost respect and attention. I expected to sit and wait for hours and hours... not at all. Amazing experience. I did have an issue that needed to be repaired on the car and they even gave me gas money for driving it back up to the dealer to get it taken care of. Top notch dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Charles, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Tyler at Short Redmon Has the best customer service and...
Tyler at Short Redmon Has the best customer service and quality that I’ve ever had the pleasure of working with! Best Ride & Best Deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ford Escape repairs
We dropped the vehicle off after close and picked it up the next afternoon. Repairs were done quickly and to my satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Short-Redmond rocks!
I had a great experience at Short - Redmond Ford of Lafolette and I highly recommend them if you are looking for a new or used vehicle or excellent parts and service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car