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Tim Short Ford of LaFollette

(486 reviews)
Visit Tim Short Ford of LaFollette
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Purchase Ford F-150

Was a great experience. Truck was priced out by loan service at almost 3000.00 more than paid. No pressure selling. Really appreciated that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, we are very happy we could provide you with a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

I purchased a 2015 Hyundai Genesis from Tyler. My...

I purchased a 2015 Hyundai Genesis from Tyler. My experience was great and handled with professionalism from start to finish. I was able to get the car I wanted at one of the best prices in the country. I am a strong negotiator and fairly uncompromising when I'm making larger purchases. Short-Redmond ended a vehicle search that lasted nearly 3 years with great service and resolve. Thanks to your staff and great work Tyler

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Short Redmond Ford

Great place to make buying a car seem so easy, Short Redmond Ford makes you feel like family. I won't shop any where else, and Mr. John Wrinkle is the best at the job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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customer

would definately recommend, awesome response time, Caleb answered all questions/concerns of buying out of state, gave perfect description of vehicle and even helped with transport even though it wasn't through the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The staff at Short Redmond Ford are great!!Ottie...

The staff at Short Redmond Ford are great!! Ottie Hatfield was the salesman when I bought my edge he was wonderful helped us so much! Would recommend him to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2015 Ford Taurus

I brought my car in and left it to be serviced while my sister and I went shopping,when I returned later that day my car was ready to go.This was a pleasant experience. Thanks to everyone who helped in servicing my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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we had the best experience everyone was so helpful and...

we had the best experience everyone was so helpful and our salesman Tyler was awesome he went above and beyond for us we had tried so many other carlots but no help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Taco2

My journey of searching for a replacement Toyota Tacoma crew cab Pre-runner was greatly assisted by the staff of Short Redmond Ford. The exact match for my 2009 model was in their inventory. The 2016 model was presented through the internet bullpen with video's and pictures. The salesman was very helpful. The full staff made not only a sale but started a relationship.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

I bought a 2014 GMC. One of the best experience in buying a vehicle that I've had. Great people to deal with. Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Called and set up a test drive. Arrived the day of the...

Called and set up a test drive. Arrived the day of the appointment and the vehicle was ready. The time at the dealership was 2 hours and the no haggle price made it a great deal. Go see Otis for your next vehicle. Thanks to all the staff at Short-Redmond Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.