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Tim Short Ford of LaFollette

(492 reviews)
Visit Tim Short Ford of LaFollette
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Reviews

(492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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On of the best I've ever.worked.with. Bought our two...

On of the best I've ever.worked.with. Bought our two current vehicles there - 2 Ford Escapes. Great Service department as well, easy to set up appointments.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2019 Ford Ranger

The Dealer staff was great in all aspects of the vehicle Salesman on up

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David, thank you for your kind words and congratulations on your new 2019 Ford Ranger! Please let us know if there is ever anything else we can do for you! Safe travels!

Quality Dealership

Very friendly and helpful. Great selection of new and used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ronnie, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

Top Notch

This is the 3rd vehicle I have bought from Short Redmond Ford, will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amber, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

Very pleased with the work done on our Ford Fusion!...

Very pleased with the work done on our Ford Fusion! Service was done in a timely manner and everyone was very friendly and eager to help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Short-Redmond experience was great

I feel that everyone at Short-Redmond was awesome and made me feel calm and relaxed with my purchase. I would recommend them to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2012 Dodge 1500

Nice friendly service, worked with me to get a good deal. In the future, even though it out of my way, I would do business again. thanks Bob Redford

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Short-Redmond Ford (John Winkle)

Couldn't be happier with our new 2019 Ford Flex. We heard Ford wasn't going to be making the Flex after 2019 so with the help of John Wrinkle he managed to find us just what we were looking for. This is the second vehicle we've bought thru John Wrinkle and if you need a car, you won't go wrong with John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Charles, thank you for taking the time to let us know how we did. We always strive to deliver exceptional service to our customers so we are glad to hear that you had a great car shopping experience with John. We truly appreciate your business and hope we can continue to be of service to you in the future. Have a wonderful day!

Car Purchase

I had totaled my car and was looking around at used cars. I had been looking on line and saw a couple I was interested in. I called and spoke with Scott Stanfield, he had the car sitting out front waiting on me when I arrived. After checking prices on same vehicle I feel I got a really good deal I purchased a 2017 Nissan Rogue and have had it about a week, I love it. I would recommed them and Scott Stanfield, if you are looking for a new or used vehicle. I didnt feel pressured to purchase and that is one of the things I liked the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Nissan Rogue! We appreciate your five star review. I am glad you enjoyed your car-buying experience with us. It was a joy working with you. Thank you for shopping at Short-Redmond Ford. We hope to see you again soon. Sincerely,, James Brafford, GM

Scheduled Maintenance

Customer Service personnel were very nice and friendly. The service was completed quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Arnetha, thank you for your kind review as well as your five star rating. We are glad you had an excellent experience at Short-Redmond Ford. We appreciate your business & we hope to see you again soon! Sincerely, James Brafford, GM