Reviews
2012 Dodge 1500
Nice friendly service, worked with me to get a good deal. In the future, even though it out of my way, I would do business again. thanks Bob Redford
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Short-Redmond Ford (John Winkle)
Couldn't be happier with our new 2019 Ford Flex. We heard Ford wasn't going to be making the Flex after 2019 so with the help of John Wrinkle he managed to find us just what we were looking for. This is the second vehicle we've bought thru John Wrinkle and if you need a car, you won't go wrong with John.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Charles, thank you for taking the time to let us know how we did. We always strive to deliver exceptional service to our customers so we are glad to hear that you had a great car shopping experience with John. We truly appreciate your business and hope we can continue to be of service to you in the future. Have a wonderful day!
Car Purchase
I had totaled my car and was looking around at used cars. I had been looking on line and saw a couple I was interested in. I called and spoke with Scott Stanfield, he had the car sitting out front waiting on me when I arrived. After checking prices on same vehicle I feel I got a really good deal I purchased a 2017 Nissan Rogue and have had it about a week, I love it. I would recommed them and Scott Stanfield, if you are looking for a new or used vehicle. I didnt feel pressured to purchase and that is one of the things I liked the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Nissan Rogue! We appreciate your five star review. I am glad you enjoyed your car-buying experience with us. It was a joy working with you. Thank you for shopping at Short-Redmond Ford. We hope to see you again soon. Sincerely,, James Brafford, GM
Scheduled Maintenance
Customer Service personnel were very nice and friendly. The service was completed quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Arnetha, thank you for your kind review as well as your five star rating. We are glad you had an excellent experience at Short-Redmond Ford. We appreciate your business & we hope to see you again soon! Sincerely, James Brafford, GM
Short-Redman Ford
Great place to trade ?. I would definitely recommend to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, congratulations on your latest trade. I am glad we were able to provide an excellent your car-buying experience. Thank you for choosing Short-Redmond Ford. Please enjoy your new vehicle. Sincerely, James Brafford, GM
One of the best car buying experiences I have ever had....
One of the best car buying experiences I have ever had. No pressure from sales at all. Relaxed, enjoyable experience for my daughters first new car purchase. Totally recommend Short-Redmond Ford. You guys are awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your five star review. I am pleased to hear we were able to help your daughter pick out the perfect vehicle for her. I hope your daughter enjoys her new car. We hope to see you both again soon. Best, James Brafford, GM
Service
Good place to do business with. The guys in the shop are good at what they do but may need to pay more attention to keeping hands clean before reentering the vehicle.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jeffrey, thank you for taking time out of your day to provide us with some feedback. We appreciate it, and will be looking into it. Thank you for choosing Short-Redmond Ford and giving us your recommendation. Take care and drive safe. Sincerely, James Brafford, GM
michael.heatherly@tn.gov
Great experience from start to finish. I was welcomed by everyone I encountered. The staff was very patient while I made my final decision on the vehicle I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, thank you so much for your recommendation and five star rating. I would like to congratulate you on your latest purchase! We hope to see you again, for all of your vehicle needs. Sincerely, James Brafford, GM
This place has really changed. Great car buying...
This place has really changed. Great car buying experience! Josh was amazing to work with, no pressure, answered all my questions. Would definetly buy again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your recommendation and five star rating. We appreciate you as a loyal customer and we cannot wait until with work with you again. Until then congratulations on the new car and safe travels friend. Best, James Brafford, GM
Great service . But the detailing sucked .
Great sales and customer service. But you spend 20000 on a truck you would expect it to be clean . The door panels and cup holders where nasty . Looked like tobacco spit under the black rubber inserts ditry arm rest and console. Will spend a few hours cleaning it up
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congratulations on your new truck, Will! We appreciate your four star rating and your recommendation. We want to thank you for pointing out the detailing of the vehicle and giving us the opportunity to rectify the situation when our Customer Relations manager contacted you today. We are glad that you enjoyed the services you received at Short-Redmond Ford and please visit us again, for all of your vehicle needs. Take care and enjoy the new truck.