Reviews
Went in to look and was helped right away, no problem
Went in to look and was helped right away, no problem dealing with this dealer group
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone there was super nice worked well with me did
Everyone there was super nice worked well with me did everything we agreed on and delivered my truck to knoxville .great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great buying experience.
Great buying experience. I highly recommend Short-Redmond Ford when buying a new vehicle. No pressure sales and very patient with trying out different vehicles. They were able to answer my questions and worked with me to find the right vehicle. Marcus Smith was great and did everything he could for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Anthony was a great salesman!
Anthony was a great salesman! I would definitely recommend Short-Remond Ford for any vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone was very helpful and no one was pushy.
Everyone was very helpful and no one was pushy. Finance manager explained everything and was friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership to work with done everything possible to
Great dealership to work with done everything possible to get me in my truck Anthony oaks was great did everything he could and worked out great everybody there come and shook my wife and mine hand after the sale great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kind, no-hassle service.
Kind, no-hassle service. Treated this grandma customer buying a used vehicle with the same courtesy as they do the the customer buying a souped-up, fancy new one. It was a pleasure dealing both with my salesman and the finance officer. Thank you, Short-Redmon Ford. AND I love my car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
All the employees were very polite and were not pushy.
All the employees were very polite and were not pushy. Different employees reached out to me during this process to see if I had any questions. They worked with me to reach a price on my vehicle that fit my budget. Even after the purchase they continue to reach out to me to answer any questions and help in any way. It seems I’m not just a dollar amount to them but they genuinely care about their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The Absolute most unprofessional experience I’ve ever had
The Absolute most unprofessional experience I’ve ever had in my life. Was on the phone with rusty and chase for a day and a half finalizing and getting a deal done only for them to sell it out from up under me mins before they closed. They could have cared absolutely less about it. Would never recommend this dealership to anyone.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Ryan, we regret to hear that your experience with us was not a more positive one. We would like the chance to talk to you further so please reach out to our GM, Jimmy Brafford, at jbrafford@shortredmond.com at your earliest convenience so we can work with you to make this right. We hope to hear from you.
The atmosphere was great and everyone was very nice and
The atmosphere was great and everyone was very nice and made me feel at home my salesman was great and finance manager was super cool guy!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car