Tim Short Ford of LaFollette

Just bought a used truck from these guys. The guys were polite. Worked with Anthony. He was a good salesman. I left the dealership with my children in our new to us 2011 ford raptor. We live 3 hours away. Noticed when we got off our exit in Georgia that the right front wheel was grinding very loud. Got home and took the truck to the shop. It is still there. The right front cv axle and hub was destroyed. Turns out that the dealer replaced the inner wheel end but not the hub. In short, me and my 9 and 10 year old children drove a truck from tennessee to Georgia with a safety issue that we had no clue about. I immediately texted Anthony and asked what the options were. He texted me back the next morning and said he was going to look into it. Meanwhile I got a truck I just bought headed to the shop the day after I bought it. The truck is still in the shop 2 days later. Haven’t even drove it since I got it home. Dealer says send us the invoice and we will see if we can help. I do appreciate that, and Anthony has been in contact with me every step of the way. I have to say I’m not happy about the truck, but these guys are trying to help the best they can from 200 miles away.

Traveled from Kentucky to buy. Great car. Great People. Anthony went above and beyond. He took the time to invest in assurances and after the sale communication. Highly recommend this facility.

we drive from West Liberty Ky , to trade vechicles with these nice people, everyone was great and worked to help our deal happen.

Bought a used car form this place this week. On my way home to Indiana. Check engine light came on. Not willing to help fix issue. They said there was nothing they can do. Don't buy from this place

Jackson was great to work with, and Mike in the finance dept was easy going. Highly recommend these two! Was also impressed with the quality of their inventory

Great car, great service! Secured an owner's manual for me. Also made sure I had reserve money back!

Dakota did the best job on helping me get my dream truck. I am so happy with my purchase

Tyler was great! I was trading and was traying to look at options. Tyler was patient and didn't push for any decisions. He worked with me and even fixed problems that arose! Would highly suggest and refer him to anyone that is purchasing a vehicle at the dealership.

I had purchased a car from this dealership 2002 honda accord I was greeted by Bradley Holt answered all my questions I had about the vehicle. Overall satisfied with this vehicle would recommend this dealership to anyone

Pulled into Short-Redmond off of I-75 with a transmission issue on my way home to Ohio. The people were great and caring about my situation. Ended up purchasing a used vehicle for the drive home. Within 3 days, they called with my truck fixed. The used car was good and the work they did on my truck was good. Wish I lived closer to these nice people so I could do more business with them!