Reviews
" Great car buying experience"
Dealt with Scott in sales, and Chris in finance dept.. Fast , stress free purchase of a vehicle. Would definitely do business again with this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your Five Star Review Bob345! We are happy to hear that Scott and Chris were able to give your a stress free experience! We look forward to your future business! Best, James Brafford, GM
Short-Redmond Ford, Lafollette TN
Excellent salesman who knew his products and able to answer all our questions.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Barron, thank you for the 5 star review. We are more than happy to answer any of your questions. We look forward to seeing you again.
Short-Redmond Ford
Very pleasant experience. The salesman was great!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5 star rating, Eathel Daughn. We're glad that you had a good experience here and we hope to have you back again sometime! Best, James Brafford, GM
Excellent experience
We never felt pressured or pushed during our shopping and buying. Got all our questions about the vehicle we interested in answered quickly. Found the best vehicle for our particular needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words and five star review! We are happy that John and Chris were able to give you a pressure-free car buying experience and help you find a vehicle to suit your needs! Best, James Brafford, GM
Ford F150
Great group to work with. Scot Stanfield is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Teresa Dabney, thank you for leaving a 5 star review. We'll be sure to pass along your kind words to Scot Stanfield as well! Take care! Best, James Brafford, GM
Purchase of 2014 Ford Focus
Great job and candor of everyone involved. Very helpful in completing the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Curtis Wells, We greatly appreciate your positive review. Thank you for shopping at Short-Redmond Ford. Safe travels. Best,James Brafford, GM
It was great
Joshua was a great guy he helped me out i was scared at first but he talked me threw it n calmed my nerves down he treated me like a friend they all did
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lilunicorn01, thank you for your 5 star review. We're so glad that Joshua was able to assist you through the car-buying process. Thank you for choosing Short-Redmond! Best, James Brafford, GM
Great experience
They were very easy to deal with they were honest about their cars and didnt pressure me to get something i didnt want to buy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving a 5 star review, Army1. We're very happy to hear you had an excellent experience. Thank you for visiting Short-Redmond Ford. Best, James Brafford, GM
Owner of f-150
At ratings ! Great place to buy a vehicle. Easy I and out process
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marvin Rutherford, thank you for your 5 star review. We appreciate your positive feedback and hope to have you back again sometime! Best, James Brafford, GM
Short Redmond Ford
Hands down one of the BEST dealerships I have ever been to!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tanya, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If there is anything else we can do to assist you, please let us know! Take care!