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Tim Short Ford of LaFollette

(486 reviews)
Visit Tim Short Ford of LaFollette
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
New (423) 201-4607 (423) 201-4607
Used (423) 437-0896 (423) 437-0896
Service (423) 201-4597 (423) 201-4597

Reviews

(486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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It was great

Joshua was a great guy he helped me out i was scared at first but he talked me threw it n calmed my nerves down he treated me like a friend they all did

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lilunicorn01, thank you for your 5 star review. We're so glad that Joshua was able to assist you through the car-buying process. Thank you for choosing Short-Redmond! Best, James Brafford, GM

Great experience

They were very easy to deal with they were honest about their cars and didnt pressure me to get something i didnt want to buy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a 5 star review, Army1. We're very happy to hear you had an excellent experience. Thank you for visiting Short-Redmond Ford. Best, James Brafford, GM

Owner of f-150

At ratings ! Great place to buy a vehicle. Easy I and out process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marvin Rutherford, thank you for your 5 star review. We appreciate your positive feedback and hope to have you back again sometime! Best, James Brafford, GM

Short Redmond Ford

Hands down one of the BEST dealerships I have ever been to!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tanya, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If there is anything else we can do to assist you, please let us know! Take care!

Awesome

Great folks. Very knowledgeable and friendly! They went out of their way to help answer any questions I had and took the time to make sure I understand

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

J Dyer, Thank you so much for choosing Short-Redmond Ford! We look forward to working with you again in the future! Sincerely, James Brafford, GM

Great service

They worked really hard to get our payment at a place we were comfortable at and then gave us what we need for our car to be able to trade t

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your 5 star review, Tonya. We are pleased to hear you enjoyed your visit. Thank you for choosing Short-Redmond Ford! Sincerely, James Brafford, GM

2011 Titan

Friendly staff, very helpful. Will do everything they can to get you into your new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Travis Ashley, thank you for leaving us a 5 star rating. We hope that all of your questions were answered, and should you need any more help, please reach out and give us a call! Best, James Brafford, GM

Short Redmond ford

Great dealership to purchase a ford products and service. When you arrive there sales will introduce themselves answer your questions. Then actually let's you shop with out a salesman following you around with their pitches and pressure. Jimmy sales manager is very easy to deal with because he listened to me without interruption. I purchased a new ford f 350 for a great price compared to ford dealerships prices in Knoxville. Salesmen George was great in whole process. When truck was delivered I was impressive how service dept paid great attention to detail of truck including prep start to finish. RUSS service manager and Jason went way above any expectations I had. GREAT TEAM at Short Redmond ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving a 5 star rating, Joseph Esposito. We are so glad that you had a good experience here and hope to see you again sometime soon! Best, James Brafford, GM

Mr lay

We have bought numerous cars from here they are great people. John Wrinkle is the man to talk to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Short-Redmond Ford of LaFollette, LLC for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

Great deals

We have bought numerous cars from here. Always friendly and caring people. John Wrinkle is the man you need to talk to he is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving a 5 star rating, A68bee. We are so glad that you had a good experience here and hope to see you again sometime soon! Best, James Brafford, GM