Tim Short Ford of LaFollette

Great folks. Very knowledgeable and friendly! They went out of their way to help answer any questions I had and took the time to make sure I understand

They worked really hard to get our payment at a place we were comfortable at and then gave us what we need for our car to be able to trade t

Friendly staff, very helpful. Will do everything they can to get you into your new vehicle.

Great dealership to purchase a ford products and service. When you arrive there sales will introduce themselves answer your questions. Then actually let's you shop with out a salesman following you around with their pitches and pressure. Jimmy sales manager is very easy to deal with because he listened to me without interruption. I purchased a new ford f 350 for a great price compared to ford dealerships prices in Knoxville. Salesmen George was great in whole process. When truck was delivered I was impressive how service dept paid great attention to detail of truck including prep start to finish. RUSS service manager and Jason went way above any expectations I had. GREAT TEAM at Short Redmond ford.

We have bought numerous cars from here they are great people. John Wrinkle is the man to talk to.

We have bought numerous cars from here. Always friendly and caring people. John Wrinkle is the man you need to talk to he is great.

Called about a car and made an appointment like requested, before driving 4 hours to buy a car I knew I wanted as long as it was as nice in person as it was in pictures. Was text by the salesman once they opened that my car was pulled up and waiting on me. Even after letting him know we are about 2 hours away, once we arrived the car was on a test drive and sold out from under me because they let the person driving know that we were there to drive it and he gave more money for the car so they took it of course. Not even a chance was given to me knowing we were driving from 4 hours away. Instead of doing the right and moral thing, they took the greedy road instead. So if you want to do business with people like that, more power to you. But I would rather deal with people that treat you the way you should be and stand by their word, when telling you that we have your car here waiting on you!

Had a good experience with no pressure. Salesmen were professionals and knew their Fords well. I knew what I needed as far as money was concerned so I already had a couple of vehicles in mind. They showed me what I wanted to look at without pressure to look at cars I had no interest in. The Finance Department secured me great financing. I told them what I needed and they delivered! Would recommend Short Redmond Ford to anyone!

The sales and finance team worked together to get me a deal I was satisfied with. Mitch Elliot knew I wanted this car and he helped me get it.

After a panic call from my wife I picked up our 2014 Escape with severe vibration, shut off the fan motor to stop the noise and shaking, and took the vehicle to Short Redmond in Lafollette. The service writer took a description of the problem and assured me he would have it looked at as soon as possible. Within thirty minutes a technician returned stating that something was in or interfering with the fan motor, presumably a small animal. Later that morning he found a mouse had entered the ducting and found its way to the fan. After a cleanup of the area, check out of the fan, and a few sprays of air freshener I was back on the road. Service was friendly and professional with all persons involved being supportive. I will most likely return for future automotive needs.