Reviews
2015 Camaro
Everyone was nice and friendly and I feel I got a great deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the five star rating, Barry! We're so glad you had a great experience with us at Short-Redmond Ford. Please let us know if there is anything else we can do for you in the future. Thanks again!
Car service
Polite and efficient service. Everyone was very friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Shelley, thank you for the 5 star rating! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in!
Very friendly and helpful
My experience with Short Redmond ford was fantastic. Everybody I talked to was very friendly. Travis was great, and I love my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you taking the time to leave us this positive review, Serena! We are glad that you found your experience to be a great one at Short-Redmond Ford and we hope you choose us again!
Car buying / Service
The service was prompt and accurate. Service technician and receptionist were informative and shared detailed information about my service needs. Staff was friendly and accommodating.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jordan, thanks for the great 4-star review! We hope to see you back at the dealership soon!
They had the perfect car for me!
I drove 2.5 hours to Short Redmond because they had the exact car I wanted. Since I told them when I would arrive, they had the car clean and out front waiting for me. They treated me well and had me back on the road in my new car in no time. I will be back when I need a new car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review! We are thrilled you had a great experience during your visit with us. Please call or stop by if there is anything we can help you with in the future. Thanks for coming in!
Recalled - oops, wrong part.
Made an appointment three weeks for a recall repair. Waited two hours only to be told they did not have the correct part. Um, you had three weeks to get the correct part. It?s been a week and have not heard back from the service department. Very disappointing!
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, we are so disappointed to learn of this situation you have described. Please give Cliff Lane a call at (423)562-2251 and we will do our best to make this better. We hope to hear from you soon.
Prompt oil change service.
Great and prompt service! Also, it was "Spa" Day! Had a massage, manicure, and went home with Valentine chocolates and free T-Shirt!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the five-star rating, Diana! We're so glad to hear that you enjoyed our "Spa" Day. You deserve it! We truly appreciate your business, and we are looking forward to working with you again in the near future. Thank you for choosing Short-Redmond Ford!
Best place to buy a car
The people are really friendly, it was saleman was really nice and very helpful. I love my new car and the color is awesome!!!If you are looking to buy a car or suv or truck this is the place!!!! A 1 service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Norma, thank you so much for your 5 star rating! We are so glad your recent visit to our dealership left you completely satisfied. We truly appreciate your business, and are looking forward to working with you again in the future! Thank you for choosing Short-Redmond Ford!
Great car buying experience
Very helpful sales staff. Mitch ( Sales Rep ) will go be on expectations to make you feel comfortable with your purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Johnny, thank you for your kind words and congratulations on your new vehicle! We're glad that our staff provided such a great experience! If there is anything else we can do to assist you, please let us know! Take care!
2017 Ford 4x4
Very pleased with the experience, and my new F150 4x4.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great 5-star review, Boyd! We hope to see you back at the dealership soon!