Reviews
Was overall well pleased with my experience with
Was overall well pleased with my experience with Short-Redmond Ford. Wes Snively was very helpful and worked well with my husband and myself. Would highly recommend!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Short Redmond Ford
Everyone was a pleasure to work with! Car buying was an ease. Highly recommend Short Redmond Ford Lafollette Tn
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Elizabeth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
Purchase
The only thing I had issues with is the time it took to complete the documents. There was only 1 person that day and while I was there they sold 5 vehicles
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Patricia, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We purchased multiple vehicles and were located in
We purchased multiple vehicles and were located in another state. David and his team made the process very easy. Keep up the good work.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They did exactly what they said they traded with me in a
They did exactly what they said they traded with me in a quick and honest way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I traded for a Lincoln navigator L black label, the
I traded for a Lincoln navigator L black label, the entire deal was worked through the internet and over the phone. The dealership is over 400 miles from me, Mathew Goodman (salesman) and the entire sales team did everything possible to make me comfortable with the car prior to the long drive. Mathew took the initiative to record the entire walk around of the vehicle (even showing all the imperfections), then he recorded a test drive. Mathew made sure I knew the navigator L inside and out and we had a deal agreed on, including a trade, before I left home. When I arrived at Short-Redmond ford the car and Mathew were waiting for me, everything was exactly as presented. When I get ready for another car, I will definitely call them first. No other dealer ship came anywhere close to their professionalism, courtesy and down to earth country kindness that I experienced there. Five-stars to Short-Redmond and Mathew Goodman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A Great place to buy a vehicle!
I was in need of a good quality used car and my brother recommended Short-Redmond Ford. So glad he did! Wes helped me out and was extremely nice and professional!! I had a highly positive experience. Would definitely go there again! If you need a new or used car, definitely go there!! They can help you get into one at a price you can afford! Thank you to everyone involved for making it happen! Appreciate you all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cheryl, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Brad Gulley and Wesley were very helpful and very
Brad Gulley and Wesley were very helpful and very courteous and the finance people were awesome to deal with
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Yes, it’s a very good place if you need a vehicle to buy
Yes, it’s a very good place if you need a vehicle to buy and the little salesman, he was great to work with, but they was just one thing and I noticed a probably would have brought to your house tension and I’m not really really fond of it was in the front The black strip that goes across the front of the car and not really satisfied with that. Somebody has really done some mess on that that’s just something I’m not used to, and it stands out.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I would recommend Anthony to work with on your next
I would recommend Anthony to work with on your next purchase of a vehicle. He is professional, honest and knowledgeable. He makes sure he is aware of what is important to you in a vehicle and does an excellent job in finding the perfect match. I must mention Kathy and David as well. They were very friendly and easy to work with too!! Thanks Short-Redmond Ford; I'm loving my Explorer!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car