Reviews
First time used their service department and was very
First time used their service department and was very happy with the complete staff and timely delivery
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Micah was exceptionally helpful and knowledgeable in
Micah was exceptionally helpful and knowledgeable in helping me select my vehicle. I greatly appreciate the help I really love my car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I scheduled online and arrived to have repairs done.
I scheduled online and arrived to have repairs done. They were expecting me and immediately did a walk on the vehicle and I went home in the shuttle. The drop off was great. They communicated multiple times about the repair and it put my mind at ease. Turned out to be warranty repairable and it’s working great. When they brought my car to me I was ecstatic. Fully operational. Couldn’t be better.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Micah was very pleasant and knowledgeable.
Micah was very pleasant and knowledgeable. We had a communication issue with the other sales person of the delivery timing of the new vehicle. But Micah made is less painful and discouraging. It was a pleasure working with him.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It was a quick and easy process.
It was a quick and easy process. This is why we always buy with Crain Kia.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience with Micah.
I had a great experience with Micah. He was very helpful. I will definitely send other people to shop with Micah.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
When finding a car to purchase you choose the dealer
When finding a car to purchase you choose the dealer according to the vehicle you saw online. The reason you would purchase that car is the salesperson who happened to take your call or internet inquiry. A good, honest, I will work with you person will always make your experience great. I found all of this with Maleek at Crain Kia in Conway and the staff there.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank You for your review. Welcome to the Crain KIA Family! Thank you for the 5* Reviews for Maleek, Patrick & Quinn, we agree they are the Best! You scored Crain KIA of Conway a 1*, if I can do anything to change your mind about our Dealership, please let me know. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028
Thank You for the 5* Review! We Love Our Customers!
Must have missed the survey question about Crain Kia of Conway. I would give that dealership a 5* and highly recommend them to my friends.
Everyone was very helpful.
Everyone was very helpful. The store was clean and modern. Rusty and the finance department where both a joy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience working with Micah.
Great experience working with Micah. Everything went fast and straight to the point. Will definitely do business with them in the future.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, approachable, explains to customers what to
Friendly, approachable, explains to customers what to expect, and if we have any questions. Quick to answer my questions. Great customer service! All employees were quick to make my wait enjoyable
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair