Reviews
Salesman was really nice and helpful.
Salesman was really nice and helpful. The wait time was very slow. We were there for hours.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rusty did a great job helping us to find a vehicle that
Rusty did a great job helping us to find a vehicle that worked with our budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My salesman Andrew was great, he listened to what I
My salesman Andrew was great, he listened to what I needed and made it happen. I think the finance department needs more work. Not as pleasant of an experience as it could have been.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
The communication was poor from the beginning.
The communication was poor from the beginning. One of the service advisors was very rude. I left without getting my car fixed and will never return. Stay away!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The customer service manger and Rusty were amazing!
The customer service manger and Rusty were amazing!!! Great sales experience at Crain Kia of Conway. Thank you Rusty!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service & willingness to get the Kia I
Great customer service & willingness to get the Kia I wanted in my price range..I appreciate all they did
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
All of the guys there were very helpful.
All of the guys there were very helpful. All went above and beyond to get me the vehicle I was looking for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience was top notch from the beginning to the
Our experience was top notch from the beginning to the end. We couldn’t have asked for a better salesperson than Rusty. Great experience, great store! ⭐️⭐️⭐️⭐️⭐️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My sales representative Big Mack was very helpful and
My sales representative Big Mack was very helpful and knowledgeable! He didn't waste anytime and went above and beyond to help. Management team was great as well Zach made it fast and easy. Overall a great experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rusty was able to get us the car we wanted in the
Rusty was able to get us the car we wanted in the timeframe we had to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car