Reviews
Happy customer
My buying process was very easy with this dealership. I love my new car, they had the lowest price in town. Anna was very easy to work with no pressure at all, I had my own financing set up through my credit union, but they got me even better rates. I didn't even know they did financing. The showroom was very nice and clean, they have so many nice cars. It was a great experience. Would love to come back and buy more cars from Becks. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dan. It was a great pleasure serving you. I hope you are enjoying your new vehicle. Please let us know if there is anything else we can help you with
Good deal but truck not filled up as promised.
I purchased a 2011 Ford XLT on Dec 6...believe I certainly got a good deal..needed to pick up the next day and salesman said he would fill it up with gas..picked it up on 7 Dec and he said they filled it up only to 3/4 full..sounds like a little thing but it irratated me cause that is not what I was told..be careful of what you are promised at this dealership. I would recommend this dealerahip because the deal was a good on compared to other dealerships and I have been buying vehicles for over 40 years...but make sure they follow through on what they promise you.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for letting us find you the great truck, I am very sorry that your truck wasn't filled up as promised. Please stop by anytime, Full tank of gas is on me. Thank you. Aziz Beck
Very disappointed
We drove 3 hours round trip to look at a car that we were assured several times on the phone by the salesman that it was "immaculate inside and out - and if it drove as good as it looked, it would not last long". When we arrived, he brought the car out for us to test drive. It had too many scrapes, dings and scratches to count - plus a large dent on the driver's side. The inside had a cigarette burn on the seat, prominent wear and tear and smelled like pets had lived in the car. My husband had specifically inquired about such things before we made the trip and we relied on the salesman's evaluation before we left. When questioned, he admitted that he had only seen the car from a distance and only one side. Doing his job and a little honesty would have went a long way. We left without even considering purchasing any car there...and we never will.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I'm very sorry to hear that you had this experience with us. If there is anything I can do for you, please call 513-770-0111 and ask for Ozzy or email carsrus2006@gmail.com Thank you.
Place to get a car
Looking for a good customer service?? This is the right place to go to...the employees were very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jamie it was our pleasure to serve you. Thank you
Buying a car
Recently, we purchased a car from this dealership for my son. The overall process was very good and easy. The guys who work there were very helpful. I would definitely recommend this dealer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Maria, it was great meeting you and we hope your son is enjoying his vehicle. Please let us know if there is anything else we can do for you.
Honda Civic
Buying my car was such a great experience. Excellent customer service and reasonable prices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again Michael. We appreciate your business.
Great Place Great Vehicles
Becks Auto Group is the place to buy a vehicle, I'm never going any where else. I found them on cars.com and decide to check it out. They located in heart of Mason, Huge showroom, with lot's of nice cars in it. I was in the market for a Honda Accord and they had the cheapest Accord in the radius of 100 miles, The Car was in great shape, they even provided free car fax, I took it to my mechanic and he only found couple of minor things wrong with it. I was very pleased to work with my sales person Don, he new a lot about the vehicle and was very professional. He did the paperwork in ten minutes and I was on my way home in my new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your business. We will look forward to see you get another great deal from Becks Auto Group.