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Brilliance Subaru

(1,117 reviews)
Visit Brilliance Subaru
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 621-2361 (888) 621-2361
Used (866) 906-6047 (866) 906-6047
Service (866) 906-6998 (866) 906-6998

Reviews

(1,117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brilliance Subaru from DealerRater.

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palm518

This is was an exceptional sales experience. Ed Troike showed comprehensive product knowledge. The demonstration rides were instructive. A broader selection of colors would have been nice, but this is to be expected this time of year. We will certainly visit with Ed at Brilliance when we're ready to make another purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent sales experience

This is was an exceptional sales experience. Ed Troike showed comprehensive product knowledge. The demonstration rides were instructive. A broader selection of colors would have been nice, but this is to be expected this time of year. We will certainly visit with Ed at Brilliance when we're ready to make another purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

first time owner of a subaru

very happy with my new subaru and jay the salesperson was excellenta knowledgeable and especially not pushy at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pleasant and knowledgeable

All dealerships need to make money. This dealership was outstanding. At the end of this purchase I feel satisfied about the outstanding auto I have now. I always for now will recommend Subaru value!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Only going to Brillance from now on

A very nice experience in service dept after the run around at another dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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new car purchase

Thanks Dan for a stress free experience. I really enjoy my new crosstrek, glad I ended my search with Brilliance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2015 Outback 3.6

Very smooth transaction. I drove several different Outback models and decided on the 3.6 model. Glad I did, the extra power of the 6 cylinder makes for a much more fun driving experience. So, far the vehicle is fine- no problems. When we picked up the Outback, my wife found a minor paint chip on the driver's door. Jim was very helpful with getting a repair arranged.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Made a service appointment and was greeted by Adam when I arrived. The check-in was quick and the vehicle service was completed and washed before the estimated time. Charges were fair. The facilities are new and clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Subaru Outback

In for an oil change, and tire rotation. Also had air filter and cabin filter service. Signed up on line and service was quick and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent!!

The team at Brilliance Subaru are professional, intelligent & honest. I would very highly recommend taking your Subaru there for all your maintenance and repair needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.