Reviews
palm518
This is was an exceptional sales experience. Ed Troike showed comprehensive product knowledge. The demonstration rides were instructive. A broader selection of colors would have been nice, but this is to be expected this time of year. We will certainly visit with Ed at Brilliance when we're ready to make another purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent sales experience
This is was an exceptional sales experience. Ed Troike showed comprehensive product knowledge. The demonstration rides were instructive. A broader selection of colors would have been nice, but this is to be expected this time of year. We will certainly visit with Ed at Brilliance when we're ready to make another purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
first time owner of a subaru
very happy with my new subaru and jay the salesperson was excellenta knowledgeable and especially not pushy at all
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Pleasant and knowledgeable
All dealerships need to make money. This dealership was outstanding. At the end of this purchase I feel satisfied about the outstanding auto I have now. I always for now will recommend Subaru value!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Only going to Brillance from now on
A very nice experience in service dept after the run around at another dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
new car purchase
Thanks Dan for a stress free experience. I really enjoy my new crosstrek, glad I ended my search with Brilliance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2015 Outback 3.6
Very smooth transaction. I drove several different Outback models and decided on the 3.6 model. Glad I did, the extra power of the 6 cylinder makes for a much more fun driving experience. So, far the vehicle is fine- no problems. When we picked up the Outback, my wife found a minor paint chip on the driver's door. Jim was very helpful with getting a repair arranged.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Made a service appointment and was greeted by Adam when I arrived. The check-in was quick and the vehicle service was completed and washed before the estimated time. Charges were fair. The facilities are new and clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Subaru Outback
In for an oil change, and tire rotation. Also had air filter and cabin filter service. Signed up on line and service was quick and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent!!
The team at Brilliance Subaru are professional, intelligent & honest. I would very highly recommend taking your Subaru there for all your maintenance and repair needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair