Reviews
Great service department
Very easy to work with. The service department is prompt and organized. I bought my Forester from them and have to say it was a pleasant experience overall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Huegie, We are happy that our team was easy to work with and we appreciate your return patronage. Thank you for choosing Farrish Subaru and we hope to continue to assist with all of your future automotive needs.
Yes, I am 100% satisfied with my service.
Yes, I am 100% satisfied with my service. I received great customer service from Jonathan, great communication, received discounts, and my car was serviced in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Responsive and engaged - great!
Seamless experience, super responsive and couldn’t have been easier. Keenan was marvellous to work with, answered all my questions promptly and helped me get the car I wanted amazingly quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're thrilled to read that you had such an exceptional car-buying experience at our dealership and that we got you into the vehicle you wanted. We very much appreciate your recognizing us with this positive feedback. Thank you for being our customer at Farrish Subaru, Alexandra.
Great experience!
Keenan was awesome! Very helpful with all our questions and accommodated our needs! We ended up buying a new car from him after a thorough search.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tara, We strive to be excellent and reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us here at Farrish Subaru. Congratulations on your new car.
Excellent new vehicle purchase.
Excellent new vehicle purchase. Farrish was very professional and my salesperson, William Baez was terrific. I am very pleased with the service I received from William. I also got a follow up call from Brittany, who answered my questions thoroughly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding
Farrish Subaru provided a very professional and competent service. Outstanding customer service from start to end. Will definitely recommend the place to my friends. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Farrish Subaru is pleased to know that our Staff was able to offer you an excellent customer service experience, Victoria. We appreciate the recommendation. Until next time.
Loved the professionalism of everyone in the service
Loved the professionalism of everyone in the service department. I would highly recommend Fairfax Subaru
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Responsive and professional.
Responsive and professional. We have had excellent service. Timely return of calls. Questions answered and helpful.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Kayla and Keenan were SO great.
Kayla and Keenan were SO great. If you’re looking to buy/lease in a tough market they will work with you to get you what you need. I had a super tight time frame and they worked tirelessly with me to get it done. Super invested, super personable, and really helpful and kind to a new car lessee. Almost makes me wonder what all the gripe is about when negotiating car deals!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Staff were helpful and responsive, especially William
Staff were helpful and responsive, especially William Baez, salesman and Victor the financial services guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car