Garcia Cadillac of Albuquerque

I called and handled most of my transaction by phone after having test driven a Cadillac XT5 at another dealer. Salesman Jake Hemann handled everything efficiently. Trade in pricing was very fair. When I arrived at the dealer from another town everything was ready to make the deal happen.

John was very proffesional, listen to what I needed and what I was looking for. When I asked for extra information, he send it right away. Thank you for the service!!!! Was super good!

I purchased a 2018 CTS today and had a great experience from start to finish. Kayla, our salesperson, was professional and friendly. Corey, the Sales Manager, was very informative and down to earth. Finance Manager, Nora, was awesome to work with! All of the Garcia Cadillac staff were very personable and helpful. This experience was the best car buying experience I've ever had!

I took my car to get it checked for a clonking noise. They replace the front struts and as soon as I came back to Socorro, the noise continue. I took it again for the third time. The mechanic was very nice and checked everything that may cause the annoying noise, but unfortunate as soon as I took the exit in Socorro, the noise still there. I can not hear the noise on the freeway, but in my town, which is more quite, I can hear the noise so strong when I make right or left turns, going over dips. Do you have any suggestions for me? Is it possible that the back struts need to be replace? Please advice.

Both finance and sales people were very knowledgeable and friendly. They went the extra mile to make the process easy and ensure I got what I wanted and needed in the car.

The whole crew at Garcia Cadillac was wonderful. They kept us informed and walked us through the process seamlessly. Could not have been happier. Even got us the Costco discount.

John Pond allowed us to test drive the vehicle. He allowed us enjoy the ride and not hurry to get back to dealership. He explained the vehicle and all the technology. He was pleasant, knowledgeable and very eager to answer our questions. We did not feel pushed and we are satisfied with our purchase. He has a great customer service. Ms. Nora Rashid was awesome, she explained all the documents and made sure we understand all the items,. Nora is caring and very knowledgeable. Ms. padilla gave us the best deal, I could have asked for and great friendly custmer service.

Cory, John Pond, Jacob and Nora and Brian were FUN, professional and great to work with. Thank you. Great team work. Went in to only take a test drive. Because of everyone's service, we bought a brand new Cadillac.

We purchased an ATS-V and leased a XT5 first, then decided neither was the vehicle our former Escalade was, so we traded them both in for a 2018 Escalade

John Pond provided exemplary customer service. He was thorough, patient, and informative during both sales and delivery. He answered our many questions. Likewise. Raymond and Nora were very helpful, The three of them make a great team.