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Warren Henry INFINITI

(103 reviews)
2016 state dealer award
View 5 awards
2016 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (305) 830-7205 (305) 830-7205
Used (305) 830-7298 (305) 830-7298

Reviews

(103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Warren Henry INFINITI from DealerRater.

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Excellent work

Great customer service!! Gerald is the best, very attentive and caring. I am Very satisfied and pleased with his service. I highly recommend this location. :))

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very pleasant from beginning to end everything was

Very pleasant from beginning to end everything was taken care of immediately, I came in without an appointment it was intended to immediately to my very satisfaction thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Inventory is not an issue at WH

This has been a challenging year, my lease was going to be up in two months and I expected inventory to be a problem. I had no problem finding my RED Q50. Islam was awesome helping to get me the deal I was looking for. I knew what numbers I was willing to walk out with and after some back and forth we were able to close a great deal. This is my 2nd Infinity and I couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

David answered the phone when I called to schedule service for first time oil change on my new car. He was so nice, helpful and just welcoming tone of voice. I was assigned to Carina as service advisor who was so helpful, fast and professional. Overall experience was above excellent!!! I am so happy on my first time service experience with My Infiniti QX60 model. The car was given to me super shiny clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Infinity service

Go to Meital the best device advisor ( she) after 45 years in car industrial I can tell you guys she is the best!!! She is very polite and professional she giving you the best attention.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Appointment

Excellent experience. We took our car in for routine maintenance. Meital Stark is very professional and took great care of us. She got us the appointment we wanted on short notice and our vehicle was ready exactly when she said it would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great people, Fast out the door.

Hade everything ready to go. Great car buying experience. Juan is a true professional and honest, greatest salesman in Miami. No surprises just great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The service person Gerald was first class. 👍👍✊🏿

No hidden fees straight Ford about prices etc will work with you and very helpful. I am glad I had Gerald as the service person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great professional service

I always go out of my way to have my scheduled service appointments done here. Their staff have always been very professional and their new facilities are modern and comfortable. Thank you Reinald!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Warren Henry north Miami customer service

Warren Henry Infiniti North Miami, Fl has been very helpful towards their customers. And every time I visit Lauzurique in the service department takes care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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