Reviews
Mrs Vega
Sales person Eduardo Hernandez excellent he was helpful professional Eduardo was on time for our apt and answer our questions The finance depot behind so we did have to wait over 90 min a bit too long
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Factory recall
Fast and courteous service. Lots of room in the waiting area so that social distancing is possible. Nice amenities, nice people. Néw and modern facility.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent!!!
Wednesday was my first experience with Warren Henry Infiniti. Jerald was very professional, courteous. He understood my concerned and said they will address them. He called me throughout the process to keep me abreast of the cost and time required to repair my car. Thank you Jerald for providing exceptional customer service!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always Great Service! Thanks!
ALWAYS GREAT SERVICE EVEN AFTER 30 YEARS AS A CUSTOMER! THEY GET BETTER AND BETTER EACH YEAR! THE STAFF HAS BEEN THERE FOR MANY MANY YEARS AND ARE ALWAYS CARING AND HELPFUL! ALWAYS A PLEASURE!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience
Julian the Receptionist was very courteous and schedule me in on the same day with my Service Advisor Gerald. Gerald is very knowledgeable and nice. He got me courtesy transportation to and from and my car was done within the allotted time. Will definitely get my car serviced again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Car repair Infiniti G37
My 2009 G37 coupe had electrical issues causing a rough idle and lack of acceleration. I took it to the Aventura/Biscayne, FL location and it was correctly diagnosed as an issue requiring spark plugs and coil changes. Repair done for reasonable cost. I waited comfortably in their new lobby. Amazing. Started getting cozy with all of the accommodations and amenities and before I knew it the car was ready. Car drives awesome. Outstanding service and professionalism.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Gerald was extremely professional and helpful
Gerald was extremely helpful and professional. I strongly recommend this place for your service needs. We had to be somewhere and couldn’t wait for the car and Gerald arranged everything so we could have a loaner in the matter of minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change
My overall experience was excellent the sales associate or better yet the customer service associate was very very very helpful he explain things that I didn’t understand and overall it was a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karina was great! Very professional and attentive!
Great staff and location! Everyone is friendly and want to help you sincerely. Definitely recommend Warren Henry! Bonus: they serve Nespresso coffee and Costco is next door.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick, easy, and very professional!
Diego was amazing through the whole process, we worked all the numbers before coming to the dealership, very quick response time, professional, and straight forward. Warren Henry’s Service has always been great with both the cars I’ve gotten from them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase