Skip to main content

Warren Henry INFINITI

(103 reviews)
2016 state dealer award
View 5 awards
2016 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (305) 830-7205 (305) 830-7205
Used (305) 830-7298 (305) 830-7298

Reviews

(103 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Warren Henry INFINITI from DealerRater.

Want to share your experience with this dealership?

Write a review

PROFESSIONALISM AND PATIENCE

I have been dealing with Infinity since 1993, but has never came across anyone like Mr. Nexon Louis, he is very knowledgeable with any questions asked. please anyone that goes to Warren Henry at Biscayne and 151 Street, please asked for him to take care of you. He went beyond to assist me and very patience. Extremely professional. Always very pleasant. just asked for him to take care of you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

QX60 Lover!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Karina got the job done! Thanks for all your help and great Customer Service. She was very eager to help and gave great advice. 👍treated me like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Ask for Ray!!!

Ray is always respectful and courteous. He takes his time to explain everything and allows you an opportunity to ask questions. This was a pleasant experience (besides me spending money)!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Always a pleasant experience

Excellent, professional, competent and efficient service. They strive to provide top notch service. This is my second car, and the service is always very reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great work and definitely recommend other people

It was great they help me out with everything and they explain to what they was going to do when the car was finished they came to get you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Was very quit, and the car was wash

Excellent great and fantastic,quit and I was very satisfy with the serv.and with my Serv advisor,very efficient and my car was ready as promised thank.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Customer Service

Thank you very much Gerald for another job well done! You’re always very helpful and accommodating. Your years of service with Warren Henry is an asset to me and the company. I’m grateful to have you as my service advisor for the last 10 years plus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Warren Henry Infinity is one of the best and knowl

My experience with always an Outstanding and Professional plus the Service Manager Mr Rey L. is excellent and knowledgeable with such kindness and warm personality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for visiting our new Warren Henry INFINITI location in Sole Mia! It was our pleasure to assist you! Thank you for the five stars!

Service Advisor

Service Advisor Meital Stark has always been professional, friendly and pleasant when explaining service needs. She is knowledgeable and trustworthy. Her experience in this field is outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for visiting our new Warren Henry INFINITI location in Sole Mia! It was our pleasure to assist you! Thank you for the five stars!

Juan's the best!

I have been getting my car serviced for years here and I have always worked with Juan. The whole facility is amazing! I am always in and out and have all my questions answered. I never have to second guess the service I get here and Juan always make sure my car is receiving the best care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for visiting our new Warren Henry INFINITI location in Sole Mia! It was our pleasure to assist you! Thank you for the five stars!