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Mini of Murray

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (121 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Sixth purchase from Tony at Mini of Murray

Yesterday we purchased our sixth vehicle. We are so happy with Tony Poulson and the Mini of Murray dealership. They have treated our family so well over the years. Kind, fair, fun, and professional. Doesn't get much better than that!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Simply love it!

Thank you Mini of Murray especially Juan Cole! Juan walked my husband and I through the ordering process of my new Mini, answering every question and concern we had to help build the Mini of my dreams! We have purchased two other Minis through Juan and he is delightful as he is accommodating and I can't thank him enough for going well above expectations in helping me out in a time of need with a loaner Mini, thank you again Juan! Thank you Mini of Murray! I'm going motoring now.....bye bye

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The little car of JOY!

Juan was wonderful and patient when it came to introducing me to my new Mini! From my first experience ordering the car to when I drove off the lot yesterday I feel confidant that I made the right choice. He is an excellent sales person! I would highly recommend the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

magical marvelous mini of murray

cannot, absolutely cannot say enough wonderful comments about my service experience with Juan Coles at Mini of Murray. He exceeded my expectations by leaps and bounds. His service has gone above and beyond the scope of what I expected. He cares about each client, not just about making the "best sales quota for the month". The level of commitment and respect he has for the vehicles he sells, his knowledge of everything car-related, the way in which he treats his co-workers, the quick response time he gives me with all of my various inquiries, the great wisdom as well as sense of humor he shares, and the list goes on and on. Highly highly highly recommend him. And I'm quite particular. He gets 1000 gold stars in my book.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing Simply Amazing!

This was my first time visiting the Mini dealership and they were very busy!! I was welcomed and informed that it would be a few minutes before someone could help me. This was very unusual for a CAR dealership, normally it feels like you are being stalked by wolves that haven’t eaten for weeks! I loved it, my husband and I had the freedom to look around talk about what we liked and did not like without being interrupted by a salesperson trying to over sale a vehicle. We entered the sales floor and spoke with Juan Coles he had sent me an email with some specs on a couple of the minis. I asked him to show me the ones that were listed in the email! He walked us to each vehicle and explained the difference of each vehicle! He then offered us to test drive the Mini!!! and that is what we did.... WE FELL IN LOVE. I understand now why there were no harassing sales people. The MINI sold itself, this little vehicle has everything! When we returned Juan was very polite and professional and offered us a discount if we purchased before the end of the month and we processed paperwork! I was a little nervous this being my first time buying a brand new vehicle off the show room floor! APPROVED!!! and that is when Juan went to work making sure he answered all of our questions, he went the EXTRA MILE!!! He is Amazing Simply Amazing!!! He never rushed through anything, took the time to help with the accessory for my key chain, he gassed her up, cleaned windows, vacuumed the inside, Juan is not only a sales man he was the financing manager and the detailing shop. He stayed until after 10:00 PM to get the deal done! Amazing Simply Amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome!!

Tony was awesome! Very knowledgable and very easy to work with! He will definitely have my business, and I will be referring people to him in the future! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place great cars great service

This is the third Mini I have purchased from Mini of Murray; the second from Juan. Great service and great dealership. I will be back. Thanks everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Juan is my sales guy, and he should be yours also.

Juan was simply great. Being from Boise it was important for me to have the details worked out, the car ready and everything as complete as possible to facilitate the transaction. Juan made me feel like I was his only client, and worked through some pretty challenging issues since I was far away, the car wasn't in yet, and ended up being late. He was friendly, efficient and dependable. He didn't pressure me to buy something I didn't need, he listened to my concerns and needs in a vehicle and made that happen, almost like magic. I even ended up with a better value for my trade that the estimate provided for me before I came down, and that is the kind of surprise I love to get. Plain and simple, Juan was the reason I came in for the car, and he will be the salesman I call when it's time to replace my gorgeous 2014 Cooper S Hardtop. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Woot! Mini of Murray is fantastic!

Phenomenal service. Tony was great had answers for all my questions, courteous, knowledgeable. I couldn't ask for a better Client Advisor, Thanks Tony Poulson! I got a fantastic deal on top of it all as well. I will come back for my next car as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Couldn't Be Happier

I've purchased/leased several cars from MINI of Murray and it's always an absolute pleasure doing business with them and with MINI overall. Incredible service. No run-arounds. Just straight forward awesomeness. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.