Reviews
Write a reviewI highly recommend Tony Poulson from Mini of Murray. ...
I highly recommend Tony Poulson from Mini of Murray. Tony is an easy-going fabulous Motoring Advisor (I love that title). He's so enthusiastic about the Minis it's as if his blood is actually super premium synthetic Mini oil. It's very obvious that he LOVES his job. He has excellent people skills and made my husband and I feel like we were buying a car from a friend. There was no pressure! I know the Mini's sell themselves but Tony made buying a car a fun experience. It was closing time (on a holiday) and he even took the time to move about three cars to get my car off the showroom floor so I could drive it home that night to surprise my kids. I know you hear this all the time but, it truly was a pleasure buying our first Mini from Tony. I keep his business card in my car and I know that if I ever have any questions he will have the answers. Exceptional customer service! We will be back! The car is super fun too!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! I can't say enough good stuff about Tony and the...
Wow! I can't say enough good stuff about Tony and the dealership. From the moment I walked through the door I felt like I was family rather than just another sale!! Tony went above and beyond with guiding me through the entire sales process. He was friendly and very knowledgeable about Mini’s from "boot" to "bonnet". He was patient with me and answered all my questions thoroughly. Tony put the "Fun" into my Mini purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mali Lamoreaux, my sales girl, was AWESOME. Within...
Mali Lamoreaux, my sales girl, was AWESOME. Within 30-minutes of filling out information on the Mini of Murray website I was contacted by Mali and then EVERY STEP OF THE WAY was painless and actually engaging. I don't like to make a 'big deal' when buying a new car and I don't like to spend a lot of unnecessary time if I don't have to and Mali was intuitive in feeling my needs. She was also extremely communicative with me as well as very knowledgeable about the product. Mali's follow-up (a month after purchase) should also be commended. Thank you Mali! See you soon for my oil change! -erik
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We had a great experience purchasing our first Mini. ...
We had a great experience purchasing our first Mini. Juan was outstanding and really put in the time to explain all the features and helped us determine which ones would be best for us. We've already sent some other people down to get cars and we'll continue to do so.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Juan was so great to work with. he was very knowledgeable...
Juan was so great to work with. he was very knowledgeable and friendly. i love my MINI and would definately go back to them and recommend friends to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a Mini back in 2009 and unfortunatly had an...
I purchased a Mini back in 2009 and unfortunatly had an accident but it was the great help and support that Tony had given me in getting my first Mini that made me come running back wanting his help in the purchase of my new 2011 Mini.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Can highly recommend Tony Poulson and Mini of Murray for...
Can highly recommend Tony Poulson and Mini of Murray for a Mini purchase. Love the "no pressure" sales team and ease of customization their dealership offers. Tony was available for questions, even when out of the office, and made the process as simple as it could have been for an out of state purchase. Best part, he knows and really loves the vehicle himself...Tony, you made the process easy and fun!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tony was great to work with, because he knew the car...
Tony was great to work with, because he knew the car inside and out, genuinely LOVED it and still let it speak for itself. He was helpful without being pushy at all, and took great care of us. Would definitely go back to him for another car or recommend anyone interested in a MINI go through him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mali was awesome and did not pressure me to buy anything,...
Mali was awesome and did not pressure me to buy anything, which is one of the reasons I felt so comfortable with the decision to buy a MINI. I love how she showed me how everything works in the car. I would recommend Mali to anyone that is interested in purchasing a MINI. Thank you MALI! :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Juan Coles at Mini of Murrray is extremely knowledgeable...
Juan Coles at Mini of Murrray is extremely knowledgeable about the cars he sells. He helped us choose the right model for us, and helped us use the on-line tools for customizing the car to fit our needs. He made the process fun, stress-free, and very satisfying. In the end we got exactly the car we were looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car