Reviews
Josh is excellent to work with and instills confidence
Josh is excellent to work with and instills confidence whenever I bring my car in for service. Excellent job!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The work was done well and the wait was about what the
The work was done well and the wait was about what the said it was going to be.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Josh and Michael are always very responsive and good at
Josh and Michael are always very responsive and good at communicating. We feel like we are in good hands. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice showroom and service center.
Very nice showroom and service center. Beautiful waiting room. Quick service on a recall item.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service at Maserati of Wilmington was exceptional.
The service at Maserati of Wilmington was exceptional. Every part of the process was first class. From dropping off the car at a convenient time for me, receiving a loaner while it was being serviced, to a complete detail/explanation of services required and quick turnaround. A++ service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I’ve always had excellent service from Maserati of
I’ve always had excellent service from Maserati of Wilmington Pike, whenever I’ve had a problem it’s been dealt with quickly and to my satisfaction.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer was great & very knowledgeable.
Customer was great & very knowledgeable. My need was met with understanding and grace. I came here for oil maintenance to be reset.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership with great service.
Great dealership with great service. The service manager, Joshua and the service writer Michael are always so accommodating. Thank you again for the great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience.
Great experience. Even though I purchased a relatively inexpensive used car, the customer service was as if I were purchasing an MC 20. Austin, Alison and Jamie were great to work with!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I dealership was great until my factory warranty ended
I dealership was great until my factory warranty ended now it’s hard to get a hold of them and they lied to me about talking to my extended warranty. My extended warranty ends in 1600 miles and the dealership must submit the claim. I cannot submit the claim myself.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair