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DCH Subaru of Riverside

(1,120 reviews)
Visit DCH Subaru of Riverside
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
New (888) 348-8217 (888) 348-8217
Used (866) 839-0165 (866) 839-0165
Service (844) 205-7749 (844) 205-7749

Reviews

(1,120 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I appreciate the quick service and the professionalism of

I appreciate the quick service and the professionalism of the service people. They are a 100 percent dedicated to the customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the positive star rating, Thomas Burns! Is there anything that stood out about your experience we can share with our Team? We hope to see you again!

Mathew was very attentive and polite.

Mathew was very attentive and polite. He assisted us with our needs , made some suggestions to maintain our SUV in good condition!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

I use this dealership for service.

I use this dealership for service. They are top rate, great people, and always deliver on their promises. Marvin manages the service staff and he is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Scott, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

George did a great job with answering my questions and

George did a great job with answering my questions and giving me all the info I needed in buying my new Outback. I love my new Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Heather, thank you for your kind review; we are happy to pass along your comments to the team here at DCH Subaru of Riverside! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service in a timely fashion.

Great service in a timely fashion. Service Rep Noah Ortiz was super helpful. I called due to traffic due to an accident. Noah said take your time and get here safely. His team got my car serviced quickly (1hr) and I was on my way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Greg, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

The service department at Riverside Subaru is top notch.

The service department at Riverside Subaru is top notch. Matthew my service guy was excellent and very helpful and friendly. I bought my Outback in 2019 and have had every service done here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi John, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Mattew always return the calls and keeping us informed

Mattew always return the calls and keeping us informed during the process to fix the car it was great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Pedro, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

OMG love this service department, always friendly, they

OMG love this service department, always friendly, they explain different options and has been an overall pleasant experience!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Scott, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Service was done in the time that I was told it would

Service was done in the time that I was told it would take. Very happy with the personnel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

My Service Advisor Julio was great.

My Service Advisor Julio was great. He listened to all my concerns, and understood what I wanted done on my car. When the work was completed he explained how the technicians investigated the concerns I had, and what their conclusions were. The check-out process was quick and easy (as always). I continue to bring my car to DCH Subaru /Riverside because I am always happy with the service. In fact, I just purchased another extended warranty from them, and plan to have my Forester serviced there for at least the next 4 years. Great job, guys !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Nancy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.