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Principle INFINITI of Boerne

(215 reviews)
Visit Principle INFINITI of Boerne
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 8:30am–7:30pm 7:30am–6:30pm
Tuesday 8:30am–7:30pm 7:30am–6:30pm
Wednesday 8:30am–7:30pm 7:30am–6:30pm
Thursday 8:30am–7:30pm 7:30am–6:30pm
Friday 8:30am–7:30pm 7:30am–6:30pm
Saturday 8:30am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (210) 504-3383 (210) 504-3383
Used (210) 807-9460 (210) 807-9460
Service (210) 428-6756 (210) 428-6756

Reviews

(215 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Best car buying experience ever!

Best car buying experience I have ever had. Quick and easy and service was incredible. Chris Briggs was my salesperson and I highly recommend him. Very knowledgeable and willing to spend the time to explain all of the features and getting your vehicle set-up, even scheduled the first maintenance appointment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Knowledgeable and courteous staff.

Knowledgeable and courteous staff. Everyone was very polite and helpful. A very pleasant experience. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Loaner car as promised, got the work done in short order,

Loaner car as promised, got the work done in short order, polished , polite and knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent dealership!

Excellent dealership! Pleasant experience….sales staff was amazing! Enjoying my new QX60! Best experience ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales personnel were very helpful and attentive.

Sales personnel were very helpful and attentive. Pleasant surroundings and an effort to please was evident.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car purchase

Enjoyable and easy to purchase our new car Our sales rep was extremely knowledgeable and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, thank you for taking the time to let us know how we did. We hope you have a great day!

Very attentive a prompt, Francisco was very helpful.

Very attentive a prompt, Francisco was very helpful. He discounted my ticket due to rain but still vacuumed my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Wonderful Service

Great dealership! The service department is great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Everyone is pleasant, very anxious to help, and very

Everyone is pleasant, very anxious to help, and very courteous. The environment in the waiting room is very clean and relaxing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Their staff and service is great.

Their staff and service is great. They greeted me with enthusiasm and respect. They kept me informed about my vehicle and the service was completed in the time frame they said it would. I will continue to use them for all my vehicle maintenance!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.