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Clay Cooley Volkswagen of Richardson

(2,038 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2013 national dealer award
View 1 awards
2013 national dealer award
New (844) 327-4641 (844) 327-4641
Used (877) 657-8679 (877) 657-8679
Service (877) 845-6614 (877) 845-6614

Reviews

(2,038 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley Volkswagen of Richardson from DealerRater.

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Kari was very helpful and communicated every step of the

Kari was very helpful and communicated every step of the process. The service was exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

DJ was a great service advisor!

DJ was a great service advisor! He took time to thoroughly explain the repairs needed and provided helpful information for my tire purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great facility, great people willing to hep you!

Great facility, great people willing to hep you!! I am a loyal Clay Cooley customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very friendly and accommodating .

Very friendly and accommodating . Great customer service. They weren’t pushy. Would definitely purchase here again and recommend to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kyle was patient and knew when to give us a break to

Kyle was patient and knew when to give us a break to talk. We went to check the prives and 3h later left with a bran new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

DJ once again has provided an exceptionally high level of

DJ once again has provided an exceptionally high level of service. Very impressed with the newly renovated service facility.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kari Hill was great!

Kari Hill was great! She’s attentive, easy to talk to and makes the experience better at Volkswagen!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dealership has gone above and beyond to ensure everything

Dealership has gone above and beyond to ensure everything was as promised. Highly recommend to go see TJ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Moises was our salesman.

Moises was our salesman. He was great! Our entire experience was hands down the best car buying experience we have ever had! Very thankful for the entire team at Clay Cooley Richardson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We had a good experience at Clay Cooley VW and working

We had a good experience at Clay Cooley VW and working with Logan. Logan answered our questions and helped us find the Altas we were looking for, including driving across DFW to pick it up for us. We’re enjoying our Atlas!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.