Porsche West Broward

Dallas HUS gave us an excellent and professional service. Took care of every step of the process. Great service Definitely will be back and recommend this dealer

Liars in one word Salesman no idea what inventory they have and paint request $10K website building car is $2K Also they do not understand the word “NO” Was harassed for 3 days

Liars in on word - salesman has no clue on there inventory also wanted “Miami Blue” car color he says $10K on build your car website is was $2K also they do not understand the word “NO” I was harassed for 3 days STAY AWAY- go to the pompano dealership Very honest and straightforward

I bought a Macan S last week. Alberto was my salesman. From the moment I walked into the dealership I was put at ease by the very laid back atmosphere. It only got better after I was introduced to Alberto. He patiently explained the inventory and then went on a test drive with me for about 30 minutes driving on the highway as well as some back roads to experience the tight handling of the car. No going around the block a few times and then back to the dealership. I ended up getting a very fair trade in price and bought a vehicle right then and there. Thanks to Alberto and the rest of the crew at Porsche West Broward for a very pleasurable experience. And, I love my car!!

I went to lease a Macan and was debating between a Porsche and range a rover Velar after I try to get a better lease price in the Macan the manager come to the negotiation table and told me they can NOT doing better price and also he told me PORSCHE IN NOT FOR EVERYBODY and I said you know what ?? have a good day and I go to get my Velar !!!love my news car Thank you for terrible experience

Best purchase experience I’ve had so far. I am an easy customer with little demands and yet I’ve had some difficult purchased previously. This was not one of them. Will certainly be returning for my next purchase.

Worst dealership experience I've ever had on BOTH sales AND service. Seriously. My first visit about two years ago found me building a $160k Cayenne Turbo S. Once ready to place the order, I was told "we don't discount builds." "Okay" I replied, "how much for this one on the showroom floor?" "Turbo S' are rare-- I might be able to get you a couple grand off but we usually sell these at or even ABOVE sticker." So I bought one from Champion Porsche and they took 13k off sticker. Strike 1 for Porsche of Broward. Next we come to service-- I have so far purchased an extended warranty for my '13 Turbo for around $8k, AND had to replace the gearbox for about $5k-- so they've already got me for around $13k. Yesterday I went in for an intermediate service and brake fluid flush and Mark, my advisor quoted me $1195 at his desk for the service. Thinking it was a bit high, I asked if there was a way he could bring that down a bit and then he fed me the typical "well it's 5.5 hours of service plus parts etc etc etc." I asked if they had specials-- nada. Then today when he told me to come pick up the car, he emailed me letting me know that I also needed front brakes and rotors and that would cost me $1700 and change. So now we're about $1300 in. I had to do my homework-- which honestly, I should have done from the start. I called around, and despite Mark's passionate insistence that I'd find all dealers charging comparable rates, or that they'd use bait and switch tactics, I found the opposite to be true. They, unlike, Mark, and Porsche of West Broward, were VERY upfront and offered much better pricing and even offered discounts/incentives to win my biz. I asked Mark why he doesn't have any discounts to which he replied, "oh we do, you have to go on our website and print the coupon." I asked him why when I asked earlier about the discounts he didn't offer the coupon and I SWEAR to you that his response was "it is the customer's responsibility to find their own deals. It would be impractical or impossible for me to make all of my clients aware of the possibility of discounts available," to which I was shocked to hear and just over it by this point. So I asked that the 10% discount online be applied and that I would be taking my car elsewhere for service, where BOTH the service AND the price was nice! So, in a final last ditch attempt at being a HORRIBLE person, Mark RAISED the price from $1195 to $1297, and THEN offered me the 10% discount-- off a now inflated price! WOW. I swiped my card without a care, because at this point ANY amount of money was worth it to enjoy the luxury of NEVER having to deal with this again, and I was out the door-- declined the free car wash and all. So where did I take my car you ask? Champion Motorsports in Broward. A guy named Tom there offered to take AMAZING care of me and absolutely OBLITERATED the pricing I received at Porsche of West Broward. He actually laughed when I showed him the service write up and said "I wish you would have called me prior to doing your intermediate service." Yes Tom, me too. One last thing to make mention of--- I live less than 2 minutes from Porsche of West Broward, and about 30-45 minutes from Champion. I guess GREAT customer service, straight and honest talk, ethical business practice, and a good price for continual/ loyal/ repeat biz is worth the drive. For me at least it is. Thanks for listening.

Worst dealership experience I've ever had on BOTH sales AND service. Seriously. My first visit about two years ago found me building a $160k Cayenne Turbo S. Once ready to place the order, I was told "we don't discount builds." "Okay" I replied, "how much for this one on the showroom floor?" "Turbo S' are rare-- I might be able to get you a couple grand off but we usually sell these at or even ABOVE sticker." So I bought one from Champion Porsche and they took 13k off sticker. Strike 1 for Porsche of Broward. Next we come to service-- I have so far purchased an extended warranty for my '13 Turbo for around $8k, AND had to replace the gearbox for about $5k-- so they've already got me for around $13k. Yesterday I went in for an intermediate service and brake fluid flush and Mark, my advisor quoted me $1195 at his desk for the service. Thinking it was a bit high, I asked if there was a way he could bring that down a bit and then he fed me the typical "well it's 5.5 hours of service plus parts etc etc etc." I asked if they had specials-- nada. Then today when he told me to come pick up the car, he emailed me letting me know that I also needed front brakes and rotors and that would cost me $1700 and change. So now we're about $1300 in. I had to do my homework-- which honestly, I should have done from the start. I called around, and despite Mark's passionate insistence that I'd find all dealers charging comparable rates, or that they'd use bait and switch tactics, I found the opposite to be true. They, unlike, Mark, and Porsche of West Broward, were VERY upfront and offered much better pricing and even offered discounts/incentives to win my biz. I asked Mark why he doesn't have any discounts to which he replied, "oh we do, you have to go on our website and print the coupon." I asked him why when I asked earlier about the discounts he didn't offer the coupon and I SWEAR to you that his response was "it is the customer's responsibility to find their own deals. It would be impractical or impossible for me to make all of my clients aware of the possibility of discounts available," to which I was shocked to hear and just over it by this point. So I asked that the 10% discount online be applied and that I would be taking my car elsewhere for service, where BOTH the service AND the price was nice! So, in a final last ditch attempt at being a HORRIBLE person, Mark RAISED the price from $1195 to $1297, and THEN offered me the 10% discount-- off a now inflated price! WOW. I swiped my card without a care, because at this point ANY amount of money was worth it to enjoy the luxury of NEVER having to deal with this again, and I was out the door-- declined the free car wash and all. So where did I take my car you ask? Champion Motorsports in Broward. A guy named Tom there offered to take AMAZING care of me and absolutely OBLITERATED the pricing I received at Porsche of West Broward. He actually laughed when I showed him the service write up and said "I wish you would have called me prior to doing your intermediate service." Yes Tom, me too. One last thing to make mention of--- I live less than 2 minutes from Porsche of West Broward, and about 30-45 minutes from Champion. I guess GREAT customer service, straight and honest talk, ethical business practice, and a good price for continual/ loyal/ repeat biz is worth the drive. For me at least it is. Thanks for listening.

Amazing experience at Porsche West Broward on a new Porsche car. Everyone especially my salesperson Alberto Acosta were fantastic. Alberto is a true professional who took the time to make sure everything was perfect. Will continue to buy from them in the future.

Mi experiencia comenzó cuando un vendedor (Alberto Acosta) me llamo ya que encontro una llamada perdida mia, ya que no abren los Domingos, para preguntarme que se me ofrecía. Asi que le dije que estaba interesado en un carro que vi en la pagina web y el me invito al dealership para manejarlo. Alli empezo la mejor experiencia que he tenido comprando un carro ya que Alberto fue sumamente profesional sin ejercer ningun tipo de presion y respondio muy claramente a todas mis preguntas. Su conocimiento del producto, su paciencia para escuchar mis dudas y comentarios y su habilidad para entender lo que yo queria hizo de esta mi mejor experiencia comprando carro. Valga decir este es mi tercer Porsche!! Mil gracias Alberto!!!