Porsche West Broward

I saw a vehicle they had for sale online, but because the dealership was far, I called to ask questions and see if it was available still. I was told yes it is and the car was in pristine/excellent condition. I spoke to a salesman (named Byron) he assured me the vehicle was in excellent/pristine condition. He said to hurry because someone else was interested and coming from Orlando to see it soon. Typical sale gimmick that I fell for... So, of course I jumped in my car and drove 80 miles to see the vehicle. When I got there I was excited to jump in and take the car for a drive, so of course we jumped in and took it for a spin. The drive was pretty nice, it had a little pull in the steering, but no biggy. Again, during our drive Byron, told me how all pre-owned vehicles are all put through a high end inspection and only pristine cars are resold to the public, all others are pushed through the auction. I was sold!! After we got back to the dealership, I did a walk around the vehicle. I was very surprised to see a rather large dent in back of the vehicle and many dings throughout the body.. Needless to say I was quite disappointed!!! I was of course told this car was in excellent/pristine condition...But, was willing to try and make it work. Sadly to say, when i ask Byron to either fix it or lower the price a little for me to fix... all I got was a NO!! END OF STORY!!! A VERY ADAMANT NO!! I asked them why they didn't write/mention about the damages in the ad or take a close up picture of the imperfection for buyers to see, before they drove all the way here... blah blah blah? NO GOOD ANSWER???? I asked why they told me the car was in excellent/pristine condition, when it wasn't?? (birds churping, crickets cricketing (or whatever they do) Bottom line NOTHING!!! The salesman Byron even told me a long story (while we were driving) of how the only this dealership ONLY sells pre-owned vehicles the past a detailed body and engine inspection before they are put on the lot for sale. And that if they are not pristine they don't sell them.. When I got in the car he then proceeded to tell me that this car hasn't even been looked at yet, or detailed. " You can tell by how dirty it is (he said) and they didn't ever put a sensor on the key. So much for telling the truth. When people speak enough eventually they put their foot in there mouth!! What a Joke. I then said I had to go, I was over it and I need to get back to work. But, of course he held my license so I had to wait. A ploy to keep me there and try and sell me, even after all this xx, they tried. Next Ploy have the Manager come and talk to you. Typical Use car dealer tactic, something you would think you wouldn't have to deal with at a high end Porsche dealer!! Then the Manager came out. Mr. Big Boss himself (Name I believe is Mayor). I was was annoyed at this point and frustrated as my license was being held hostage. He came out with a huge smile on his face, and basically told after all this extra waisted time , that they would not budge on the price. What a JOKE!!!! Waisted my time to go.. A high end Porsche dealer selling damaged vehicles.. It was a bad experience .. find another dealership!! That doesn't false advertise and cares about their customers! Take My Word for it!! I bought many many High end Cars, don't give these people your Biz!!

Beware of false pricing scheme: I contacted the dealer about a vehicle advertised. When I received a quote via email, the dealer had added additional charges including a Dealer's Fee and a charge for LoJack, thus adding over $1600 to the price. Neither was reflected in their advertised price and both were claimed to be non-negotiable. The price advertised was NOT the actual price. Porsche West Broward: Change this policy, it does not support your statement: We require honesty and integrity in everything we do, and we will live up to our commitments.

I went to the dealership with 4 vehicles I was interested in. Alberto was able to locate all 4 and allowed me to drive what I wanted and decide which one. He answered all my questions on the options and made this a great experience with my first Porsche.

We had a fantastic experience with Alberto, we had a fantastic experience with Alberto, after making initial contact with the dealership he promptly contacted us and verified that the car was still present at the dealership, after meeting with us and showing us the car he got the paperwork done very quickly and we were in and out of the dealership under three hours . Financing was easy , the car buying experience was hasslefree ! I would highly recommend Alberto and the Porsche dealership to anybody who wants a professional salesman that knows what he’s talking about and is 100% honest ! Thank you for a great car buying experience, I will travel 500 miles again just buy a car from you in the future !

Alberto helped make my retirement dream of buying a Porsche 911 come true. Smooth transaction even though I was out of state. He sent me videos and all paperwork on the history setting my mind at ease.

Porsche West Broward was very helpful in fulfilling my dream of driving a Porsche. I ordered a Porsche Cayman exactly how I wanted it. Alberto Acosta was my SA and he helped me with every step of the ordering process. I highly recommend him and Porsche West Broward if you are getting a Porsche.

The scheduling, arrival at time of appointment was punctual and overall service by everyone at Porsche West Broward was Outstanding! I highly recommend Service Advisor Sean Ruben!

We bought a used vehicle through Porsche of West Broward. We live in Atlanta. Two phone calls; a personal check; and twenty minutes with a notary sent to my house on a weekend- which they paid for- to process the paperwork and that was it. Shipping was free and great. They sent the car before my check arrived to coordinate with my family vacation. Alberto Acosta is hands down the best Porsche representative I’ve encountered. He was always responsive and was a pleasure with which to deal. He was fair in negotiation and diligent in execution and delivery. (He provided a refund for a full tank of gas, even though the vehicle arrived with 5/8 of a tank). I cant recommend this dealership and representative enough.

Simon Russell (sales) really went to bat for me, and I ended up with a 2017 Macan (CPO) at an excellent price. Sophia Lopez (customer liaison) and Jenry Hernandez (service advisor) treated me with honesty, respect & good will. Cesar Cardona (parts) and Juan (technical services) were outstanding and exhibited exemplary customer service. All the employees I dealt with at PWB are wonderful assets to the dealership.

Great experience like first time buyer, very respectful people, best price, smooth transaction. Sales person Lorenzo Musella, Technician and finance person are very professional I recommend the dealer and their employees 100 %.