Reviews
"Back Again"
I returned to Porsche of West Broward for my second car. The experience was just as good as the first. From Sean in service to the Alberto Acosta and Sam Nelson in sales and finance. Truly a class act from start to finish. I have had various Porsche products which are the best in the world but the service and environment at Porsche of West Broward is exceptional. I live in dade county and I go to West Broward Porsche for the people and service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Really great experience, no pressure, and I love my Porsche
I went to Porsche West Broward (PWB) back in April to test drive a used 2007 911 Turbo. Alberto was super friendly and helpful in setting up the test drive, and Nick expertly demonstrated his knowledge of the 997.1 turbos, and how to drive one. Ultimately, I decided not to purchase that car, but Alberto stayed in contact and continued looking for the right car for me. In June, PWB invited me to a great event at the dealership during the 24 hours of Le Mans, so I packed up my 14 year old son, and went to go look at some very cool Porsches and watch the race. There were a couple of GT4 customer cars at the event, so I decided that I would test drive one in the coming weeks. Ultimately, I went back to PWB on July 1st, test drove a red GT4 with Nick, and purchased it. The whole team stayed until 10:00pm to make sure I was able to drive my GT4 home that night. Overall, my first Porsche buying experience was the best car buying experience I have ever had, and I without reservation recommend Alberto, Nick, Kevin, and the whole WPB team to find you the right car and make your Porsche dream come true.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alberto Acosta Rocks
Alberto Acosta made my Porsche dream come true. Flawless deal. Alberto is a true all star. He made my buying experience a wonderful, easy experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Delightful experience.
It was a pleasure purchasing our new Boxster S through Jean Frezin. Jean was especially knowledgeable about the vehicle and made our purchase easy and stress free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent experience!
Jean made my experience buying my 2017 Cayenne Turbo easy and stress free. I would highly recommend working with him. He went out of his way in trying to find the perfect combination for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Experience
It was a great pleasure purchasing a 911 with Jean Marc and Porsche West Broward. Jean Marc was most helpful, knowledgable, and attentive, as was the entire team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Exelente carro
Realmente un vendedor exepcional. Conocedor de la materia Ayuda a q la negociacion sea exitosa, para los compreadores. Con los pagos negocio a mi lado, dejandome centir realmente complacido. Un aliado y no un enemigo
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience and a Great Car!
My experience at Porsche West Broward was Excellent. The sales associates I worked with Alex and Albero were top notch. Both were very knowledgeable about the products and were attentive to listening to what I was looking for. This made the sales process much easier. We looked at several cars and the one picked out for a test drive was the one purchased. It was a busy day at the dealership, however, people stayed late to make sure I was taken care of. People at this dealership care!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Superb
Just recently purchased a 2017 Cayenne GTS from Porsche West Broward and it was an outstanding experience all the way around. Alberto Acosta, my sales consultant, was incredibly knowledgeable about the vehicle and made for a pleasurable but efficient purchase process. Kevin Henry, the finance person, was professional, funny and helpful, and made going through the worst part of buying a car (Signing papers) to one of my favorite parts of the experience. The entire process was very convenient, easy and hassle-free from start to finish. This was absolutely the best/smoothest experience I have ever had in purchasing a new car. Alberto Acosta is a true class act and I would highly recommend him. Five stars! Thanks again Alberto and Kevin. I will be back needless to say.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The pleasure of car buying
I dropped by to see if I could purchase a 911 turbo - the salesman told me I was no longer available. He was extremely polite so we decided to see if my wife could find an SUV for herself. The salesman was very attentive and in no time turned up with the perfect car - the car was so correct we were astonished they had it. We were not ready to buy her car at the moment because we were looking for a 911 turbo for me. The salesman politely offered us a lease agreement and we went home to consider it. There was no pressure to purchase anything except he did ask us if we wanted to leave a deposit to hold the car and we said no. We returned the next day to see if a trade could be added to the deal and once again they were ready to accommodate us in any way. Then the salesman found out that the original 911 turbo we wanted had not been sold and he, at my request started to put together a deal on that car for us - once again we could not agree on the terms because now we were considering both cars. It may take a few more negotiations to accomplish this deal, but I believe it may happen. Whether or not we buy the cars is not what I want to emphasize here. What I want to emphasize is the calm, patient and professional way they conduct themselves at that dealership. This has made us return and try to close this deal several times. We do have two other deals from other dealerships that we can easily close for the 911 turbo, but not on the Cayenne and the turbo is our priority. However, the thing is that we want to buy these cars from then, because dealing with them has made us realize we can trust them. Which of you really can say that about a dealership today. I recommend that if you want to buy a car, you should consider buying it from them. Marcos, our salesman and all of the employees in the dealership appear to really want to help us until we are satisfied. Just one more note: I am not easy to deal with when I am doing business and it does not matter to them at all. They just want to make the deal work for me and make sure we are happy with it. I now believe that selling us a car is secondary to them than making sure we are satisfied customers.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase