Skip to main content

Don Franklin Mitsubishi

(112 reviews)
Visit Don Franklin Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (859) 354-4164 (859) 354-4164
Used (859) 354-4168 (859) 354-4168
Service (859) 354-4159 (859) 354-4159

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Brandon and his guys are top notch!

Brandon and his guys are top notch! Wouldn?t take my car anywhere else! Always fast and do a great job on my vehicle! Best service in this area!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Timothy, Tanner, and Lawrence who helped us where

Timothy, Tanner, and Lawrence who helped us where exceptional. The dealership offers transparent pricing, the absolute BEST deals and the guys are courteous, efficient and made the entire process painless and easy. This was the best car buying experience of our lives and we have bought nearly a dozen cars over the years. There was no pressure and it was like working with a friend to get you the car you want at a great price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Joshua Fite made my 1st NEW car buying experience.

Joshua Fite made my 1st NEW car buying experience... the best I've ever had. He checked all the boxes! I highly recommend Josh for your buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 1 found this review helpful. Did you?
Yes No

Don Franklin Mitsubishi is a fantastic dealership with

Don Franklin Mitsubishi is a fantastic dealership with knowledgeable salesmen.. my salesman was Josh Fire and I had a phenomenal experience dealing with Josh. He was friendly but more importantly he was knowledgeable and very patient. I extremely appreciated his laid back personality. He is from Nicholasville, his family lives there, so he is not going anywhere. It is so meaningful in today’s times that you know you can count on someone being in your corner when you need help. Josh Fite is that very man. Thank you for the great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

"My experience buying a car from Josh Fite at Don

"My experience buying a car from Josh Fite at Don Franklin Mitsubishi was absolutely phenomenal. He was incredibly knowledgeable, PATIENT, and genuinely listened to my needs without any pressure tactics. He took the time to explain all the features and options, and worked tirelessly to get me the best possible deal & the Outlander I really wanted. I felt completely comfortable throughout the entire process and would highly recommend Josh Fite to anyone looking for a new car!"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

"My experience buying a car from Josh Fite at Don

"My experience buying a car from Josh Fite at Don Franklin Mitsubishi was absolutely phenomenal. He was incredibly knowledgeable, PATIENT, and genuinely listened to my needs without any pressure tactics. He took the time to explain all the features and options, and worked tirelessly to get me the best possible deal. I felt completely comfortable throughout the entire process and would highly recommend Josh Fite to anyone looking for a new car!"

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Josh Fite was very nice and went above and beyond to help

Josh Fite was very nice and went above and beyond to help us. This makes my 6th or 7 th vehicle with Don Franklin. Best place. If you want a job done right go see Joshua Fite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Don Franklin Mitsubishi of Lexington, KY

We purchased our Outlander Sport new from Don Franklin Mitsubishi. Don Franklin has great sales and service departments, and we love our Outlander Sport!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great experience!

My mom bought a new car the week before me. I feel like they gave her a great deal and everything checked out with Kelly blue book value so I went the next week and bought my self a car as well. Connor was great, honest and quick!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Looking for a car, Josh Fite is your guy!!!

Buying a car can be very stressful. Finding the right car, the right dealer and the right bank all factor into the investment you’re about to make. From the second I pulled into the dealership Josh greeted me and went right to work. He instantly made me feel like I had known him for years and I had only just met him seconds prior. After looking at cars on the lot I came to realize the car for me wasn’t there so he took to his desk and we began the search online. After looking at several, I finally narrowed it down. He had the car brought to the lot that day!!! I instantly feel in love! Unfortunately, due to something out of our control I didn’t get to drive it off the lot that day. My credit wasn’t the best, but despite that Josh never gave up on finding the right lending company to work with me. As the weekend past and Monday rolled around I finally got the call. He said congratulations you just bought a car!!!! I couldn’t have been more excited! We arranged the next day to sign the paperwork and pick up my car!!! This was my first huge investment. I was very relieved that I made the right decision by going there. The customer service and buying process overall was fantastic! I would definitely refer anyone looking to buy a new or used car to Josh!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No