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Don Franklin Mitsubishi

(112 reviews)
Visit Don Franklin Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (859) 354-4164 (859) 354-4164
Used (859) 354-4168 (859) 354-4168
Service (859) 354-4159 (859) 354-4159

Reviews

(112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience at Don Franklin Mitsubishi dealing with

Great experience at Don Franklin Mitsubishi dealing with Lincoln Stoltz the day of the purchase. Up until then I had been working with another salesman, Brian, to get the deal setup. Both of these gentlemen were great. The dealership is in Nicholasville, KY so you get that small town treatment. I would highly advise giving this dealership a try for any make or model vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Top of the line.

Top of the line. Brian Williamson was our salesman. I highly recommend him. Great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Mrs Casey, thank you for taking the time to share your experience with us here at Don Franklin Mitsubishi! We look forward to serving you , your family and friends down the road!

Buying a car at Don Franklin Mitsubishi

I went to several dealerships throughout the buying process but none could compare to Don Franklin Mitsubishi. Josh Fite is the greatest out there without a doubt. I now see why so many people have trusted him through out the buying process. He genuinely cared for my best interest along with being down to Earth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Conner, thank you for taking the time to share your experience with us here at Don Franklin Mitsubishi! We look forward to serving you , your family and friends down the road!

Joshua was very patient, nice person to be around!

He was an amazing sales man! He’s a very real person which is refreshing when pulling into a dealership! Highly recommended him to anyone’s, he’s wonderful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Olivia, thank you for taking the time to share your experience with us here at Don Franklin Mitsubishi! We look forward to serving you , your family and friends down the road!

The whole staff was awesome.

The whole staff was awesome. Lincoln was exceptional he was very responsive and made my whole process virtually stress free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Aaron, Thank you for taking the time to share your experience, we look forward to serving you , your family and friends down the road!

Lincoln and the team at don franklin Mitsubishi were

Lincoln and the team at don franklin Mitsubishi were awesome. They will find u what u want and make the experience memorable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ronnie, thank you for taking the time to share your experience with us here at Don Franklin Mitsubishi! We look forward to serving you , your family and friends down the road!

From the start I was very impressed by Conner Free’s

From the start I was very impressed by Conner Free’s hospitality and truthfulness. I told him my situation and what I was looking for and he came through 125%. I was not blindsided by anything when I got an amazing car at a good price. Conner even came personally to pick me up to get me to the deal in time for me. I have never had customer service the way Conner, the finance man Lawerence, and Don Franklin Mitsubishi have provided. I definitely recommend them to anyone in search of a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Really nice people.

Really nice people. Considerate n friendly. Josh was very friendly n nice. Very professional n explained everything well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service department at Don Franklin Mitsubishi is

The service department at Don Franklin Mitsubishi is awesome! The guys are top notch and super helpful. I used to cringe when I thought about taking my vehicles to a dealership for service because they are always so expensive, but at Don Franklin we've been pleasantly surprised at their competitive pricing. With the Don Franklin dealership network they are able to service virtually any make/model.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The experience we had with the Don Franklin Mitsubishi

The experience we had with the Don Franklin Mitsubishi dealership was great. Beyond the available cars in their lot we had extra access to a plethora of other vehicles within their network. This made the car buying experience much better. Josh Fite was outstanding and helpful in making sure we had the right car for us and met all of our needs. Shay was also extremely helpful in getting our new car delivered to the dealership and ready for our test drive and buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.