Reviews
Excellent experience
Wonderful experience buying a new car from this dealership. Brad and his team were excellent. This was a fast and easy process. I would recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr Bailey, thank you so much for sharing your experience with us here at Don Franklin Mitsubishi! We look forward to serving you, your family and friends down the road!
Brad is the greatest!!
Brad was great. He worked with me all day on a Sunday to help me figure out which car I could afford that I wanted. Then the car was not on his lot so he worked all day Monday to get the car I choose to the Nicholasville lot. I have to say Brad made the car buying experience a great one. I will recommend him to my friends/family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ms Ellis, thank you so much for sharing your experience with us here at Don Franklin Mitsubishi! We look forward to serving you, your family and friends down the road!
Good experience
My salesman was very informative and professional. Listened to my needs and found me my perfect car. Would definitely recommend and would buy from there again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive review about your recent experience with us!
A great experience
Rob went above and beyond to get us the car we wanted at the price at which we were comfortable. Be sure to ask for him. He will take great care of you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rick, thank you so much for sharing your experience with us here at Don Franklin Mitsubishi! We look forward to serving you, your family and friends down the road!
Awesome dealership!
This is my second car purchased here. I love this dealership and the family feel. Josh, my salesman, as well as Big Scott we're awesome! I will definitely return for another vehicle! Thanks, guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your positive review about your recent experience with us!
Excellent
Brad was excellent! He was very honest up front and got me into a car that I loved! I am super pleased with the customer service provided by this dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Courtney, Thanks for sharing your experience with us, we look forward to helping you, your family and friends down the road!
So very happy with the whole process 10/10
Brad was very friendly and went above and beyond. would recommend him to friends and family looking to buy a car. Thank you 🙏 best experience with a car dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mrs Combs, Thanks for sharing your experience with us, we look forward to helping you, your family and friends down the road!
Happy Customer
Lincoln never pressured me at all to buy a vehicle he let me look at what I wanted to I communicated very nicely. Scott was excellent with answering all my questions. And Lawrence got me in and out fast. I didn’t plan on staying most of the day but I’m glad I did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr Sowers, Thanks for sharing your experience with us, we look forward to helping you, your family and friends down the road!
Best Car Buying Experience. Ever.
This was the absolute best car buying experience I have ever had! After finding the car of my dreams on the website, within a day I had contacted, been assisted, and was able to purchase my vehicle. The sales associate that helped me, Lincoln, was absolutely above board and went the extra mile for me. He helped me along at every step of the process and made sure that it was an easy, fast, and painless experience. Overall from the time we made the deal agreement it took about 20 minutes and I was all done. No haggling, no back and forth, just an honest person selling a solid car. Indiana dealers take note because this is how you treat a customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jayme, Thanks for sharing your experience with us, we look forward to helping you, your family and friends down the road!
Excellent and Efficient service
I stopped by the dealership and was welcomed by a Mr. Rob Payne. I was just browsing for another vehicle and returned later that evening to look and drive one that caught my eye. I again met with Rob who was very friendly and professional and able to answer all of my questions. The purchase of my new truck was very easy and quick. The finance officer. I believe his name was Lawrence. (I am so sorry if I get that wrong!) Was also very engaging and helpful and easy to work with. Thank you again to the two of these gentlemen for easy and great service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jon, thanks for sharing your experience with us, we look forward to helping you, your family and friends down the road!